Engineering Manager - Customer Foundations

Plaid's Customer Growth and Experience (CGX) team is seeking an Engineering Manager for Customer Foundations. This role is responsible for the entire developer and customer lifecycle. The Customer Platform team, within CGX, manages foundational components of the customer journey, including core dashboard systems, customer risk evaluation infrastructure, and the orchestration for managing core customer entities at Plaid. The ideal candidate will lead and mentor engineering teams to build and maintain these critical systems, ensuring a seamless and robust experience for Plaid's customers.

Must Have

• Lead and mentor engineering teams
• Manage foundational customer journey components
• Build and maintain core dashboard systems
• Develop customer risk evaluation infrastructure
• Orchestrate customer core noun management