Engineering Manager - Zephyr

SmartBear is seeking an Engineering Manager for the Zephyr product. This role involves leading and growing a cross-functional engineering team, driving Agile best practices, and fostering collaboration. The manager will coach engineers, partner with PMs and UX, and ensure continuous improvement throughout the software development lifecycle, focusing on quality, scalability, and efficiency in test management solutions.

Must Have

• Lead, coach, and mentor engineers developing existing and new initiatives across the Zephyr portfolio
• Promote a culture of collaboration, innovation, and accountability within your team
• Partner closely with PMs, UX, and peer engineering teams to deliver impactful business outcomes
• Drive continuous improvement throughout the full software development lifecycle
• Apply Agile methodologies to ensure efficient delivery, testing, and deployment
• Define and measure processes and metrics that ensure market readiness and customer value

Perks & Benefits

• Opportunity for career growth at every level
• Investment in success and collaborative workspaces
• Encouragement to take birthdays off
• Guided by a People and Culture organization, focusing on the whole person
• Celebration of differences in experiences, viewpoints, and identities

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft.

Engineering Manager – Zephyr

• Lead and grow a cross-functional engineering team building innovative solutions in test management.
• Drive Agile best practices, ensuring quality, scalability, and efficiency in software delivery.
• Foster collaboration and continuous improvement across distributed teams.

Product Intro:

Zephyr provides test management capabilities to Atlassian products, working as a plugin/extension for Jira and Confluence, for managing both manual and automated testing processes. Using AI, users can transform their manual tests into automated tests and accelerate their delivery cycles.

The Atlassian Marketplace is the main distribution channel of Zephyr. Having great success over the years, Zephyr is one of the top-selling apps in the Atlassian Marketplace, experiencing huge growth with more than hundreds of thousands of monthly active users.

From an engineering perspective, we use native Cloud solutions on AWS, deploying multiple times a day, and using microservices. Our high-performance team of engineers use many of the modern good practices for software development, such as (a lot of) test automation, test-driven development (TDD), continuous delivery, progressive rollouts and more.

Please, visit our product page if you want to know more about Zephyr.

You can even have a free trial to check it out! 😊

About the role:

As an Engineering Manager you will promote a culture of collaboration and innovation leading to success. Your teams will span multiple locations.

• Lead, coach, and mentor engineers developing both existing and new initiatives across the Zephyr portfolio.
• Promote a culture of collaboration, innovation, and accountability within your team.
• Partner closely with PMs, UX, and peer engineering teams to deliver impactful business outcomes.
• Drive continuous improvement throughout the full software development lifecycle.
• Apply Agile methodologies to ensure efficient delivery, testing, and deployment.
• Define and measure processes and metrics that ensure market readiness and customer value.

We are looking for you if you have:

• 3+ years of experience managing software development teams.
• Background in SaaS companies with distributed teams preferred.
• BS or MS in Computer Science, Engineering, or equivalent.
• Strong software development experience and ability to coach engineers.
• Knowledge of public and private cloud technologies.
• Ability to turn high-level goals into actionable plans with clear deliverables.

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBear; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization, an important distinction for us. We think about our team holistically—the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know:

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland, Bangalore & Ahmedabad India.
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious