Enterprise Account Executive, Slack - Telco & Media

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• Salesforce would be nowhere without its successful sales team. We’re seeking a qualified Sales Executive to help sell Slack for enterprise accounts in Mexico. The Account Executive should have a strong understanding of the sales process and excel at generating leads, building relationships, and closing deals. The ideal candidate will be a quick learner who has strong negotiating skills and an ability to showcase our offerings in a compelling way. Often tasked with giving presentations, building ROI/TCO analysis and attending networking events.

  Objectives of this role

  • Represent Slack platform and services: Using market and customer research as well as deep and comprehensive knowledge of how our platform meet the needs of customers

  • Selling Slack: Demonstrate the value of Slack to potential clients 

  • Managing customer accounts: Handle existing clients and work to reduce churn 

  • Negotiating contracts: Negotiate product pricing and commercial agreements 

  • Providing customer service: Answer questions, provide relevant product recommendations, and help customers maximize software use 

  • Communicating with the software development team: Relay customer feedback to the development team 

  • Staying up to date: Keep abreast of market trends and the changing software industry 

  • Achieve weekly, monthly, and annual sales quotas by successfully implementing sales and marketing strategies and tactics

  • Align with Salesforce's Account team on the account strategy.

  Responsibilities

  • Develop and implement a Territory Plan using comprehensive data analysis, and adjust sales techniques according to interactions and results in the field

  • Maintain working relationships with existing clients to ensure that they receive exceptional service and to identify potential new sales opportunities

  • Generate leads and build relationships by organizing daily work schedule to call on existing and potential customers

  • Identify prospects, make effective qualifying sales calls, and manage sales cycle to close new business in all service categories

  • Possess in-depth product knowledge and be able to conduct demos and handle objections

  • Prepare concise and accurate reports, proposals, and other required documentation for executive-level presentations

  Required skills and qualifications

  • 10+ years of sales experience within a similar role

  • Excellent communication, interpersonal, problem-solving, presentation, and organizational skills

  • Proficiency with Salesforce Platforms

  • Strong ability to balance persuasion with professionalism

  • Solution / Value Selling Approach

  • Technical Background is highly desired

  • Proven success rate at levels above sales quota

  • Ability to travel at least 25% of the time to customer events

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