Facilities Administrative - Bilingual

Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick.

About us

We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Customer Experience and Marketing—offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform. We’ve unlocked unicorn status following our Series D round We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Coca Cola, Nike, L’Oreal, Singapore Airlines, Virgin, Nestle, Nissan, Lenovo, Puma, IKEA, Allianz, Dominos, Avon, CNN, and the list goes on.

Having recently unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, to achieve $200M USD in CARR (Committed Annual Recurring Revenue). Insider was named a leader in the The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment. The company has been recognized in The Top 1% of all software companies worldwide in G2’s 2024 Software Awards, and named in The Top 10 Best Software Products with the most #1 rankings alongside other software legends like Google, Zoom, and Monday.com

. According to G2’s Spring’24 reports. Insider is also the #1 G2 Leader in 6+ categories, including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and eCommerce Personalization.

When our team founded Insider, they not only sought to create a product company, but to build the most socially progressive technology community in the world. Through our corporate social responsibility initiatives like 100projects shecodes, sheleads and shemarkables, our community has committed to scaling its impact into our communities across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers.

Behind all these achievements, there is an exceptionally talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us on this journey, just keep reading.

At Insider, as a Facilities, you will be an essential contributor to the facilities operations of the company, ensuring accuracy, efficiency, and innovation in our processes. Your responsibilities will include:

• \* Negotiate with suppliers to get services or products best proposal.
• \* Control budget requests and ensure they are accurate.
• \* Monitor, control and request office inventory of materials and supplies.
• \* Register and control the entry and exit of vendors.
• \* Control and catalog the company's fixed assets (laptops, furniture, printers, etc.).
• \* Develop and ensure internal policies (reimbursements, travel, asset replacement, etc.).
• \* Manage service provider contracts (cleaning, air conditioning maintenance, IT, etc.).
• \* Request and follow up on building and corrective maintenance (cleaning, air conditioning maintenance, IT, etc.).
• \* Update, monitor, and provide company certificates (usually requested by sales).
• \* Control and record accounts payable and receivable.
• \* Support the collection of overdue client payments.
• \* Assist in the preparation of financial reports.
• \* Organize and archive physical and digital documents.
• \* Support audits.
• \* Manage onboarding and offboarding of employees, including building access.
• \* Support corporate events.

We want to hear from you if you;

• Hold or is finishing a degree in Finance, Business, Management, or a related field.
• Are a fast learner with a proactive, dynamic, and self-directed approach.
• Have up to 2 years of experience in similar roles or are a new graduate eager to learn.
• Are detail-oriented and highly organized.
• Have a good understanding of how invoicing works, including processes through platforms like municipal systems or NetSuite.
• Have experience with office management/facilities
• Possess advanced English proficiency (Spanish is a plus).
• Enjoy working in a multicultural environment and can communicate effectively with internal and external stakeholders in a fast-paced, startup environment.

Hold on! Life’s a two-way road! Here’s what you’ll enjoy while spending time with us (perks, anyone?)

• We offer many hard and soft skills training to help you improve and challenge yourself. You’ll have access to 16,000+ online courses taught by real-world professionals on the LinkedIn Learning platform to satisfy your hunger for knowledge.
• You’ll have space to share your skills through training and workshops if you wish. Sharing is caring!
• We’ll provide you with a paid Spotify account subscription, so you can cozy up in your headsets cocoon whenever you want
• You’ll have a chance to work in an international, diverse and inclusive environment
• Our working model embraces the best of both worlds with a delightful hybrid approach, where we head to the office three times a week to foster creativity, collaboration, and a vibrant team spirit.
• You’ll be part of an industry that’s shaping the future of customer experiences.
• Don’t believe us? Just ask Google.

We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.