Field Service Technician - Chicago, IL (6 month Temporary Assignment)

Enphase Energy is seeking a Field Service Technician for a 6-month temporary assignment in Chicago, IL. This role involves providing on-site support to distribution and installation partners, ensuring best-in-class service for Enphase PV and Storage systems. Responsibilities include traveling to customer sites, performing diagnostics, maintenance on solar and microinverter systems, and updating monitoring systems. The technician will also be responsible for electrical installations, running conduit, and training crews on proper techniques, while adhering to safety standards and maintaining tool management. This position requires 2+ years of electrical installation and service experience.

Must Have

• Provide on-site support to Distribution and Installation Partners.
• Travel to cover the area of responsibility of our customers.
• Service Enphase (internal) PV and Storage systems.
• Schedule customer site visits and coordinate activities between Enphase CS and system owners.
• Perform onsite testing and diagnostics of system performance and behavior.
• Complete solar maintenance reports and paperwork.
• Complete microinverter maintenance and update Enlighten monitoring system with changes.
• Utilize relevant tools such as drills, level, square, tape measure, ladders, etc.
• Run conduit, copper pipe, flex, and pull wire.
• Participate in regular safety trainings.
• Maintain tool management standards.
• Respond to customer needs promptly; Provide appropriate customer service.
• Commit to OSHA Standard Safety procedures, above all else on jobsites.
• Teach and train crew on proper techniques for installation.
• Be detail oriented with the ability to review designs and develop a job specific BOS.
• Work independently without oversight.
• Commit to improving processes and efficiency, while maintaining high workmanship standards.
• 2+ years experience specific to electrical installations and service.
• High school diploma or GED or better.
• Valid state driver license, insurable, clean DMV REQUIRED.
• Proficient in use of Microsoft Word / Excel.
• Availability to work outside regular business hours.
• Proficiency in reading and implementing plan sets.
• Regularly lift and/or move up to 60 pounds of tools, equipment, etc.
• Regularly use hands to finger, handle, or feel; and hands and arms to reach.
• Work on roofs, uneven surfaces, involving heights, tight spaces.
• Frequently walk, stand, climb, or balance and stoop, kneel, crouch, or crawl.
• Ascend/descend ladders.
• Use hand and power tools.
• Work in high, precarious places; outdoor weather conditions and risk of electrical shock.
• Work may require extended work hours to complete assignments and/or reach goals.

Good to Have

• Commercial or Residential Electrical license desired.
• NABCEP certification – Recommended/highly desirable.

Description

Enphase Energy is a global energy technology company and a leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, our innovative microinverter technology revolutionized solar power, making it a safer, more reliable, and scalable energy source. Today, the Enphase Energy System enables users to make, use, save, and sell their own power. Enphase is also one of the most successful and innovative clean energy companies in the world, with more than 80 million products shipped across 160 countries.

Join our dynamic teams designing and developing next-gen energy technologies and help drive a sustainable future!

About the role

Enphase Energy is looking for a  Field Service Technician for a 6 month temporary assignment to provide on-site support to our Distribution and Installation Partners. This role will be responsible for making sure best-in-class service is provided.

What you will do

• Travel to cover the area of responsibility of our customers.
• Service Enphase (internal) PV and Storage systems in area of the Field Service Technician.
• Schedule customer site visits and coordinate activities between Enphase CS and system owners.
• Perform onsite testing and diagnostics of system performance and behavior
• Complete solar maintenance reports and paperwork
• Complete microinverter maintenance and update Enlighten monitoring system with changes
• Utilize relevant tools such as drills, level, square, tape measure, ladders, etc.
• Run conduit, copper pipe, flex, and pull wire
• Participate in regular safety trainings
• Maintain tool management standards
• Respond to customer needs promptly; Provide appropriate customer service
• Perform other duties as needed or directed
• Commit to OSHA Standard Safety procedures, above all else on jobsites
• Teach and train crew on proper techniques for installation
• Be detail oriented with the ability to review designs and develop a job specific BOS
• Work independently without oversight
• Commit to improving processes and efficiency, while maintaining high workmanship standards

Who you are and what you bring

• 2+ year's experience specific to electrical installations and service
• Commercial or Residential Electrical license desired
• High school diploma or GED or better
• Valid state driver license, insurable, clean DMV REQUIRED
• Effective communication skills; Presentation skills.
• Ability to work/complete/integrate multiple tasks
• Ability to learn various skills associated with tool use for a wide array of home improvement activities
• Detail oriented, accurate and thorough
• Possess positive team spirit and inspire same in co-workers
• Possess integrity and ethics
• Flexible and adaptable. Ability to manage frequent changes, delays, or unexpected events
• Ability to follows instructions; respond to management direction
• Exhibit sound and accurate judgment and decision-making abilities
• Time management skills.
• Knowledge of and observance of safety and security procedures
• Proficient in use of Microsoft Word / Excel.
• NABCEP certification – Recommended/highly desirable
• Availability to work outside regular business hours
• Proficiency in reading and implementing plan sets

Physical Requirements

• Employee must regularly lift and/or move up to 60 pounds of tools, equipment, etc.
• Employee must regularly use hands to finger, handle, or feel; and hands and arms to reach
• Work on roofs, uneven surfaces, involving heights, tight spaces.
• Employee must frequently walk, stand, climb, or balance and stoop, kneel, crouch, or crawl
• Position will ascend/descend ladders
• Employee must use hand and power tools
• Work in high, precarious places; outdoor weather conditions and risk of electrical shock.
• Work may require extended work hours to complete assignments and/or reach goals.

Please submit all resumes in English

The base pay range for this position is $29 to $40 an hour. This salary range may be modified in the future. The successful candidate’s starting pay will be determined based on job-related skills, experience, education or training, work location, and market conditions.