Fraud Prevention Manager

Yendo is seeking a Director of Fraud Prevention to lead and execute its comprehensive fraud prevention and detection strategy. This critical leadership role involves owning the end-to-end fraud program, from developing risk frameworks and implementing detection systems to partnering with cross-functional teams. The manager will protect customers and the business from evolving fraud threats in a fast-paced fintech environment, focusing on complex problem-solving and high-impact initiatives.

Must Have

• Design, implement, and continuously improve fraud policies, risk appetite, controls, and the overall fraud operating model.
• Evaluate, select, implement, and optimize fraud platforms (identity, device, behavioral analytics, transaction monitoring).
• Create and refine monitoring rules, risk scores, and anomaly detection logic using data analytics and ML-driven insights.
• Own root-cause analyses, response playbooks, remediation plans, and post-mortem improvements for fraud events.
• Track fraud losses, false positives, customer impact, and system performance, reporting insights to senior leadership.
• Work with Product, Engineering, Operations, Compliance, and Finance to integrate controls into new features and processes.
• Manage relationships with fraud vendors, card networks, processors, consortiums, and law enforcement.
• Serve as the company’s fraud subject matter expert, delivering training and building awareness.
• Perform hands-on fraud work, tuning systems, analyzing trends, and supporting casework.
• 8+ years of experience in fraud prevention, detection, and risk management in financial services, fintech, or credit card operations.
• Deep expertise in credit card fraud types including account takeover (ATO), first-party fraud, synthetic identity fraud, transaction fraud, and bust-out schemes.
• Proven track record of developing and implementing fraud strategies that significantly reduced fraud losses.
• Strong understanding of payment processing, card networks (Mastercard), and transaction monitoring systems.
• Experience evaluating, implementing, and managing fraud detection platforms and vendor relationships.
• Proficiency with data analysis tools and ability to translate data into actionable insights.
• Demonstrated ability to work cross-functionally and influence stakeholders at all levels.
• Strong project management skills.

Perks & Benefits

• Competitive Compensation
• Equity
• Insurance
• 401K
• Unlimited PTO

About Yendo

Hi there, we're Yendo, and our vision is to empower everyday people to build a stronger financial future. In less than 2 years, we’ve saved customers over $100 million in unnecessary interest and fees.

We are using AI to unlock the $1.1 Trillion in vehicle equity trapped within cars owned by Americans in the form of a high limit, standard rate credit card for those traditionally excluded from mainstream financial offerings.

Yendo Credit Cards have similar APRs to those issued for prime borrowers with no hidden fees or overdraft charges and help build their customers' credit score. Yendo's credit limits are 4x higher than cards typically available for non-prime borrowers.

Role Overview

The Director of Fraud Prevention is a critical leadership role responsible for building and executing Yendo's comprehensive fraud prevention and detection strategy. As the sole fraud strategist, you will own the end-to-end fraud program from developing risk frameworks and implementing detection systems to partnering with cross-functional teams to protect our customers and business from evolving fraud threats. This is a high-impact, high-visibility role for someone who thrives on solving complex problems in a fast-paced fintech environment

Responsibilities

• Design, implement, and continuously improve fraud policies, risk appetite, controls, and the overall fraud operating model across the entire customer lifecycle.
• Evaluate, select, implement, and optimize fraud platforms (identity, device, behavioral analytics, transaction monitoring) and ensure they are properly configured and effective.
• Create and refine monitoring rules, risk scores, and anomaly detection logic; use data analytics and ML-driven insights to detect patterns and drive accuracy.
• Own root-cause analyses, response playbooks, remediation plans, cross-team communication, and post-mortem improvements for fraud events.
• Track fraud losses, false positives, customer impact, remediation speed, system performance, and overall program health; report insights to senior leadership.
• Work with Product, Engineering, Operations, Compliance, and Finance to integrate controls into new features, product launches, processes, customer experience flows, and forecasting.
• Manage relationships with fraud vendors, card networks, processors, consortiums, and law enforcement; negotiate contracts and SLAs; ensure vendor performance.
• Serve as the company’s fraud subject matter expert; deliver training, build awareness, and support change management across all teams.
• Perform hands-on fraud work, tuning systems, analyzing trends, and supporting casework until additional team capacity is built.

Qualifications

• 8+ years of experience in fraud prevention, detection, and risk management in financial services, fintech, or credit card operations
• Deep expertise in credit card fraud types including account takeover (ATO), first-party fraud, synthetic identity fraud, transaction fraud, and bust-out schemes
• Proven track record of developing and implementing fraud strategies that significantly reduced fraud losses while minimizing customer friction
• Strong understanding of payment processing, card networks (Mastercard), and transaction monitoring systems
• Experience evaluating, implementing, and managing fraud detection platforms and vendor relationships
• Proficiency with data analysis tools and ability to translate data into actionable insights
• Demonstrated ability to work cross-functionally and influence stakeholders at all levels
• Strong project management skills with ability to drive initiatives from strategy through implementation

Why join us

🤝You can make a real impact to the lives of our customers.

💳 100 million Americans lack access to sustainable credit and are forced to use predatory loans. Think 500%+ APR alternative financing options such as Auto Title, Payday, Pawn, and Personal Loans. Each year almost 25% of adults are excluded from the mainstream credit system, severely inhibiting their chances of accessing affordable borrowing, getting a mortgage, or even an auto loan.

👨‍💼 Our executive team previously built a business that scaled to $100M ARR and has extensive experience in collateralized lending in under-developed credit markets.

🧠We are backed by leading VCs, accomplished entrepreneurs, respected philanthropists, and founders from across the U.S. Our backers are the minds and investors behind the success of the Apple Card, Brex, Dave, Scribd, Parse, Canva, Robinhood, Flexport, Gusto, Reddit, Notion, LinkedIn, among others.

Stage: Series A

Total Equity Raised: $48M (plus $150M in debt capacity)

Yendo is based in Dallas, Texas with a nationwide team. This role is in our office in the Deep Ellum area of Dallas.

💰Competitive Compensation

📈Equity

🍎Insurance

📊 401K

🏝Unlimited PTO

Yendo’s core values

1. Our customers are our compass - We prioritize our customers' needs in every decision, guiding our work to solve real problems and create meaningful solutions. We make a positive impact by enhancing their experiences and addressing what truly matters to them.

2. Trust is earned, not assumed - We communicate openly, honestly, and with humility, earning trust through integrity and clarity in all interactions. By prioritizing straightforward communication and actions, we build strong relationships and ensure our intentions are always understood.

3. Diverse perspectives, stronger outcomes - We serve diverse customers and believe that different perspectives make us stronger. Committed to equity, we value each team member, ensuring all voices are heard and respected. By fostering an inclusive culture, we empower fair and meaningful contributions to drive our success.

4. Embrace Growth Together - We are drivers, we move with urgency, and we strive for excellence in everything we do. Our customers deserve the best, so we hold ourselves accountable to high standards. Through proactive ownership, thoughtful execution, and a commitment to bettering ourselves and our work every day, we deliver results that make a lasting impact.

5. Own every outcome - Rooted in expertise and creativity, innovation is at our core. We challenge norms, push past limitations, and seek to redefine boundaries. Yesterday’s plan may be outdated given today’s information and by questioning assumptions and challenging one another, we stay agile and open-minded, turning every situation into an opportunity to delight our customers.

6. Courage to challenge - Low ego, coaching, and mutual respect are the foundation of our teamwork. We empower each other and solve problems collaboratively without blame, creating a space for everyone to thrive and contribute to our collective success.