Job Description
UR is a borderless smart money app simplifying digital asset and fiat currency movement. We are seeking a Fraud Risk Lead to establish and manage UR's fraud prevention program. This role involves overseeing monitoring, investigations, chargebacks, and strategic development, with potential for leadership growth. The ideal candidate will balance customer experience with robust fraud mitigation.
Must Have:
- Oversee real-time monitoring of payment and card transactions.
- Investigate suspicious activity, escalate cases, and identify fraud patterns.
- Lead dispute and chargeback processes with card networks, banks, and customers.
- Optimize recovery workflows to minimize fraud losses.
- Build and implement UR's fraud prevention framework and governance model.
- Partner with product/tech teams to deploy advanced monitoring tools and machine learning models.
- Deliver fraud risk reports, trends, and insights to management and regulators.
- 4–7 years of experience in fraud risk, payments risk, or compliance.
- Deep understanding of payment fraud typologies, chargeback processes, and AML/fraud regulatory requirements.
- Strong analytical and problem-solving skills; able to work with large data sets and detection tools.
- Comfortable working in a fast-paced, high-growth fintech or startup environment.
- Excellent communication and stakeholder management skills.
About UR
UR is a borderless smart money app that makes it easy to spend and off-ramp, all in one place.
Built for both crypto natives and the crypto curious, UR simplifies the way people and businesses move between digital assets and fiat currencies. Self-custodial, fast, and intuitive, UR turns complex crypto workflows into a seamless everyday experience.
We're looking for a Fraud Risk Lead to design and run UR's fraud prevention program—spanning monitoring, investigations, chargebacks, and strategy. This is a hands-on role with room to scale into leadership as UR grows.
Responsibilities
- Fraud Monitoring & Detection
- Oversee real-time monitoring of payment and card transactions.
- Investigate suspicious activity, escalate cases, and identify fraud patterns.
- Develop and fine-tune fraud detection rules in collaboration with product and engineering teams.
- Case Management & Recovery
- Lead dispute and chargeback processes with card networks, banks, and customers.
- Optimize recovery workflows to minimize fraud losses.
- Maintain documentation and audit trails for regulatory compliance.
- Fraud Strategy & Prevention
- Build and implement UR's fraud prevention framework and governance model.
- Partner with product/tech teams to deploy advanced monitoring tools and machine learning models.
- Balance customer experience with fraud mitigation, ensuring frictionless payments.
- Stakeholder Management & Reporting
- Deliver fraud risk reports, trends, and insights to management and regulators.
- Train operations, customer support, and compliance teams on fraud risk practices.
- Act as the subject matter expert for fraud-related policies and controls.
What We're Looking For
- 4–7 years of experience in fraud risk, payments risk, or compliance (fintech, digital banking, or card/payments industry).
- Deep understanding of payment fraud typologies, chargeback processes, and AML/fraud regulatory requirements.
- Strong analytical and problem-solving skills; able to work with large data sets and detection tools.
- Comfortable working in a fast-paced, high-growth fintech or startup environment.
- Excellent communication and stakeholder management skills.
Set alerts for more jobs like Fraud Risk Manager
Set alerts for new jobs by Windranger
Set alerts for Risk Management (Remote) jobs
