Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions.  Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.  

The Company:
Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivalled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. 
The number of channels at our fingertips; the need for speed; and the drive for mass personalization, all mean that brands need different solutions. 
Our global team of over 6,000 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience. 

The Role:
The Producer Support is the primary day-to-day contact with the Client Marcom team and works closely with their Producers, Studio, Print Production Manager, and Channel Sales Program (CSP) Managers to originate and/or adapt channel campaigns in Europe.

Key Responsibilities: 

•        Build strong client relationships, be the ‘go-to’ person for Channel Marketing asset localization and production

•        Gain a clear understanding of the client’s Channel partner structure and print vendors

•        Own the basics of client service including reviewing scope of work, creating and updating timing plans, contact reports and cost estimates

•        Lead frequent internal and client status meetings, set and manage client expectations ensuring agreed workflows are followed

•        Flag important scope of work fluctuations to line manager

•        Build successful relationships with internal teams (Studio, Print Production, Senior Account Management, Operations)

•        Brief studio and print production teams, and ensure that the correct creative direction is being taken

•        Immerse yourself in the client’s brand and offering, act as a brand QC/Guardian – always ensure brand guidelines, QC checklists and procedures are followed

•        Liaise with resourcing team, organize teamwork, create a balanced work schedule and ensure people are able to deliver results

•        Ensure your account consistently delivers against all contractual obligations including SLAs and KPIs

•        Demonstrate a thorough understanding of the Hogarth business model, services and technology

•        Resolve and/or escalate issues swiftly

•        Identify bottlenecks, work with Ops team to optimize structure, team and processes

Requirements:

• Solid agency experience gained working on global retail and/or shopper accounts, from creative development to final production. Localization experience is a must

• Demonstrate expertise in the delivery of projects through management of client expectations, internal processes and department involvement

• Excellent communication skills, written and verbal

• The ability to write and present documents, presentations and reports to a large audience 

• Excellent spreadsheet skills in both Excel and Numbers.

• Attention to detail, analytical thinking ability and passion for the work are essential

• A hands-on, can-do approach to solving problems

• The ability to prioritize and work quickly and efficiently within very tight timeframes

• Demonstrate clear thinking under pressure
  
  #LI-OP1