Full-Time Service Technician

2 Minutes ago • All levels • Facility Management • $45,760 PA - $54,080 PA

Job Summary

Job Description

As a Trek Service Technician, you will troubleshoot and service various bikes, work with new models, and build customer relationships. The role requires strong customer service, a willingness to learn, and motivation to develop technical skills. You will be responsible for caring for bikes to ensure owners love riding them. Prior mechanic experience is not required, as training will be provided.
Must have:
  • Troubleshoot and service all kinds of bikes
  • Be the first to work on brand new models
  • Build relationships with customers
  • Possess stellar customer service chops
  • Be willing to learn and build technical skills
  • Demonstrate self-motivation and a positive, team-focused mentality
  • Be willing to pitch in on any task
  • Exhibit fantastic hospitality with a warm, approachable manner
  • Have great listening skills and a drive to help
  • Possess top-notch communication skills
  • Show impressive attention to detail and a love for tinkering
  • Be eager to learn bicycle servicing
  • Desire to continually learn proper service methods and new technologies
Good to have:
  • Prior mechanic experience
Perks:
  • Flexible and fun company culture
  • Competitive health care
  • PPO & HDHP medical plan options
  • Dental insurance
  • Vision insurance
  • Flexible Spending Accounts (FSA)
  • Free life insurance & optional term life insurance
  • Competitive vacation package
  • 401(k) with match and Employee Stock Ownership Plans (ESOP)
  • 12 weeks of maternity leave with 100% pay
  • Paid company holidays
  • Tuition Reimbursement up to $15,000 (Undergraduate & Masters programs)
  • Employee discounts on all product
  • Deep partner retail discounts

Job Details

Summary

Job Description

As a Trek Service Technician, no one day is the same as the last. This job is all about caring for bikes so their owners love riding them. You’ll troubleshoot repairs and service all kinds of bikes, and you’ll be the first to have your hands on brand new models before they hit the sales floor. Most importantly, you’ll build relationships with people who trust you to keep their gear running flawlessly.

We’re looking for a teammate with stellar customer service chops, a willingness to learn, and a real motivation to build skills as a technician. So, if you’ve already worked as a mechanic, that’s great. But if not, we’ll train you.

What you’ll bring to the team

  • Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task
  • Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days
  • Top-notch communication skills
  • Impressive attention to detail and a love for tinkering ‘til you figure it out.
  • Eagerness to learn the ins and outs of servicing bicycles
  • A desire to continually learn proper service methods and new technologies
  • Prior mechanic experience is not required!

Compensation Range

Hourly Rate $22.00 - $26.00

Trek Benefits

  • Flexible and fun company culture
  • Competitive health care
  • PPO & HDHP medical plan options, Dental insurance, Vision insurance
  • Flexible Spending Accounts (FSA)
  • Free life insurance & optional term life insurance
  • Competitive vacation package
  • 401(k) with match and Employee Stock Ownership Plans (ESOP)
  • 12 weeks of maternity leave with 100% pay
  • Paid company holidays
  • Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
  • Employee discounts on all product
  • Deep partner retail discounts

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