Game UX Researcher

Company Description

Techland is one of the biggest video game companies in Poland, with over 30 years of experience in the gaming industry. From our studios in Wroclaw and Warsaw, we’ve built an international team of more than 500 talented professionals, all dedicated to pushing the boundaries of game development.

We’re known for creating iconic franchises like Call of Juarez and the zombie genre-defining Dying Light, which has been played by over 45 million players worldwide. With a focus on open-world action, storytelling, and community engagement, we’re committed to delivering unforgettable experiences to our players.

We’re constantly striving to improve, innovate, and take on new challenges. With ambitious plans for the future, we’re looking for passionate people to be part of this exciting journey.

Job Description

• Planning and execution of playtest activities across Techland’s portfolio.
• Identifying stakeholder needs and transforming them into research goals and long-term research roadmaps – both proactively (uncovering needs) and reactively (addressing stakeholder briefs).
• Recommending most effective approach to stakeholders’ research needs, building on current game UX research standards and harnessing a variety of methods (surveys, interviews, telemetry, game video analysis, eyetracking, inferential statistics etc.)
• Analyzing playtest results and crafting actionable insights supporting product-refining iterations.
• Effective communication of research findings to a diverse group of stakeholders, both verbal and written.
• Driving creation of research strategies within the playtest area aligned with Techland's business priorities, including tracking market trends within this area.
• Understanding and feedbacking game builds in order to incorporate them into research activities.
• Developing close working relationships with stakeholders (Product, Design, Analytics, QA Teams).
• Driving a culture of 'player-centric' game development, aligned with broader understanding of consumers.
• Cooperation with consumer research lead in order to identify synergies between player and consumer understanding; supporting consumer research projects if necessary (eg. creating questionnaires and preparing reports covering surveys amongst our players etc.).

Qualifications

.Your daily tasks:

• True passion for video games, knowledge of latest titles and current trends in the industry.
• At least 2 years of experience in user experience research, ideally in the gamedev space.
• Fluency in English.
• Deep understanding of the methodology and specifics of User Experience research, including recent trends and developments in the industry.
• Skilled in synthesising broad datasets into actionable, user-friendly reports, tailored to stakeholders’ specific profiles.
• Excellent planning, communication, and interpersonal skills.
• Detail-oriented and highly efficient.
• Technological prowess with regard to the gaming space.
• Ability to build and maintain trusted relationships with stakeholders across all levels of an organization.
• Ability to present to senior stakeholders and facilitate broader design discussions within the team.
• Thoroughness, reliability, and timeliness in the implementation of tasks.
• Knowledge of R and/or Phyton is welcomed.

Additional Information

What we can offer:

• A wide array of benefits: private medical care, life insurance, relocation support, pro-health campaigns, gifts for different occasions, bonuses.
• An outstanding work atmosphere in a highly-skilled team of professionals, with flexible working hours, no dress code, and full support of the dedicated HR Business Partner.
• A constant stream of company newsletters, PR & project updates so you will always be in the know.
• Many opportunities for personal development: a dedicated development budget for each employee, extra two paid days for training and CSR, stable career paths, extensive internal and external training, and financing of English and Polish language classes.
• State-of-the-art offices filled with chillout zones, a fully equipped kitchen, a gym (Wrocław office), and a free car park (Wrocław/Warsaw office).