Global E-invoicing Technical Strategy Sr. Manager

Job Description:

The Global E-invoicing Technical Strategy Sr. Manager will serve as a strategic technical enabler across Vertex’s functions. This position provides technical depth, regulatory context, and scalable knowledge to support the different teams from a technical perspective. The ideal candidate combines strong e-invoicing domain knowledge with technical solution expertise to empower internal stakeholders, streamline go-to-market execution and accelerate customer success across jurisdictions.

This position will support the development and execution of project implementation strategies and serving as an internal subject matter expert (SME) for e-invoicing. Combining hands-on technical expertise with regulatory knowledge, the Sr. Manager will enable internal teams and partners to accelerate customer success.

Key Responsibilities

• Act as a trusted technical enabler across GTM and delivery teams – supporting alignment on roadmap decisions, launch planning, and customer readiness.
• Participate in partner onboarding, certification and readiness assessment from a technical capability lens.
• Support Product and Engineering with validation of regulatory requirements, functional workflows, and edge-cade use cases.
• Partner with global professional services to ensure successful handover from pre-sales to implementation through reuseable playbooks, patterns, and onboarding kits.
• Support project design and scoping by advising on approach, data requirements and integrations considerations.
• Lead the development of reusable technical assets (templates, configuration guides, test scenarios, and onboarding kits to standardize project delivery.
• Provide internal teams with depth insights into global e-invoicing and digital reporting mandates, including formats (i.e. XML, UBL, etc.) exchange models (i.e. Peppol, SDI, Chorus Pro, etc.), and local compliance nuances.
• Support the interpretation of regulatory updates into actionable technical guidance.
• Serve as a regulatory-to-technical translator for jurisdictions with evolving and/or upcoming mandates.

Qualifications

• 8+ years in e-invoicing technical enablement or tax technology roles.
• Proficiency with ERP and financial systems and their integration points for e-invoicing.
• Strong experience in supporting or leading implementation strategies for compliance solutions.
• Experience: Minimum of 5-7 years in e-invoicing, technical intelligence, or a related domain, with proven expertise in functional specifications, schemas, and digital signature protocols.
• Technical Skills: Proficiency in e-invoicing frameworks, XML schemas, digital signature protocols, and related technologies.
• Regulatory Knowledge: Strong understanding of global e-invoicing regulations and compliance requirements.
• Analytical Skills: Exceptional ability to analyze, interpret, and apply technical specifications to compliance scenarios.
• Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical audiences.
• Collaboration: Proven track record of working collaboratively across functional and regional teams.

Preferred Attributes

• Experience supporting multinational e-invoicing operations.
• Familiarity with emerging technologies in digital invoicing and electronic transactions.
• Ability to adapt to rapidly evolving regulatory and technical landscapes.
• Certification in relevant technical domains or e-invoicing frameworks (e.g., PEPPOL, SAP e-invoicing solutions).

Key Competencies

• Attention to Detail: Precision in monitoring and interpreting technical and regulatory updates.
• Problem-Solving: Ability to identify technical challenges and develop effective solutions.
• Leadership: Capacity to lead technical initiatives and collaborate with regulatory counterparts.

Why Join Us?

As a leader in the global e-invoicing domain, our organization provides a dynamic environment where innovation meets compliance. Joining us as the Global E-invoicing Technical Strategy Sr. Manager offers an opportunity to shape the future of e-invoicing technology and play a critical role in ensuring regulatory adherence across worldwide operations.

Other Qualifications

The Winning Way behaviors that all Vertex employees need in order to meet the expectations of each other, our customers, and our partners.

• Communicate with Clarity - Be clear, concise and actionable. Be relentlessly constructive. Seek and provide meaningful feedback.
• Act with Urgency - Adopt an agile mentality - frequent iterations, improved speed, resilience. 80/20 rule – better is the enemy of done. Don’t spend hours when minutes are enough.
• Work with Purpose - Exhibit a “We Can” mindset. Results outweigh effort. Everyone understands how their role contributes. Set aside personal objectives for team results.
• Drive to Decision - Cut the swirl with defined deadlines and decision points. Be clear on individual accountability and decision authority. Guided by a commitment to and accountability for customer outcomes.
• Own the Outcome - Defined milestones, commitments and intended results. Assess your work in context, if you’re unsure, ask. Demonstrate unwavering support for decisions.