Group Director, Business Controls Utility

LSEG is seeking to hire a Group Director Controls Utility to enable effective controls lead the implementation of a robust risk and control framework within the business, consistent with LSEG policies and standards. Reporting to the COO Group Leader of Operational Risk and Anti-Financial Crime, this individual will coordinate all risk and control activities across COO to ensure control processes are well documented, effective, and compliant as well as being responsible for promoting operational excellence and a proactive risk culture. This position is key to establishing and maintaining an effective risk management framework that safeguards the organisation’s reputation, supports sustainable business practices, and helps achieve strategic objectives within defined risk tolerances.

Key Responsibilities & Desired Outcomes

• Establish and promote a strong risk culture within the division, including developing and delivering risk awareness initiatives and training.
• Ensure business processes are robust, have clear ownership, and are supported by well-documented operating procedures.
• Ensure controls are designed and operating effectively, periodically reviewed, and tested
• Maintain a complete and accurate control inventory and oversee risk-based control testing in line with Group Framework and Guidance.
• Develop and maintain local first line risk processes for risk identification and assessment, supporting risk-based decisions across key activities such as Risk and Control Assessments, New Product and Market Approvals.
• Escalate and track all ‘Outside Risk Tolerance’ remediation activities within the appropriate governance forums.
• Ensure limit frameworks and Key Risk Indicators (KRIs) are established to control risk exposures, with thresholds aligned to Group Risk Appetite, and manage breaches through defined procedures.
• Establish and manage local governance structures to support divisional risk-based decision-making, including procedures for issue escalation and incident/breach reporting.
• Lead the 1LOD risk assessment and maintain the Risk and Control Assessment (RCA), coordinating with the central first line of defence to identify and remediate control vulnerabilities.

QUALIFICATIONS AND EXPERIENCE:

• Extensive experience in building BCO in the financial services industry.
• Proven track record of developing and implementing successful BCO strategies.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent leadership and team management abilities.
• Exceptional communication and interpersonal skills.

SKILLS AND KEY COMPETENCIES

• Strategic Thinking
• Regulatory Knowledge
• Risk Assessment
• Policy Development
• Investigative Skills
• Leadership
• Communication
• Collaboration

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.