Head of Professional Practices

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our UK team about what it's like working at Monzo ✨

📍London or Remote UK | 💰£110,000 - £120,000 Benefits | Hear from the team ✨

We’re here to make money work for everyone and we're doing things differently. For too long, banking has been confusing, complex and not designed with customers in mind. 

We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves.

We're focused on solving customers' problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo.

⭐Our Internal Audit team

Internal Audit is Monzo’s Third Line of Defence, and we’re here to help Monzo grow safely.  We’re looking for a passionate Head of Professional Practices to help the Internal Audit Collective manage its operations, during a fast pace and due growth period, effectively and efficiently.  

The professional practices team will consist of three colleagues (Head of Professional Practices, Internal Audit Manager, and a Data Analyst) and will report into the Chief Internal Auditor.

🔑You’ll play a key role by...

• Owning the overarching Professional Practices, Board Reporting and Quality Assurance Framework, for the Group Internal Audit Collective;
• Ensuring the Internal Audit Methodology and internal operations are aligned with the IIA Standards and the Internal Audit Code of Practice;
• Managing and driving process improvements, change, and innovation in transforming internal audit practices;
• Owning the Data Analytics framework (incl. Definition and maintenance of DA standards, audit expectations, collaboration with the data teams, etc.) and ensuring sufficient and timely resource is provided to the audit portfolios throughout the annual audit plan;
• Ensuring the Data Analytics framework continues to evolve as the organisation and the Collective, continue to grow;
• Ensuring the framework supporting the Collective’s operations is effective and efficient;
• Overseeing (and where applicable, owning) programmes of strategic initiatives within the Internal Audit Collective; 
• Owning the Collective’s Board Reporting process and ensuring timely delivery of Board Committee outputs as well as other relevant Management Information;
• Executing and reporting on the Internal Audit Quality Assurance programme and ensuring enhancements are fed back in a timely and efficient manner;
• Supporting other Internal Audit priorities and initiatives, such as talent and performance management, recruitment, professional development and learning.

🤩 We’d love to hear from you if…

• Are an experienced Internal Audit Professional (minimum 10 years) who has worked in fast moving environments with developing risk and control frameworks;
• Have extensive knowledge and experience in managing Internal Audit operations across key domains: Professional Practices, Board Reporting, Quality Assurance, Data Analysis, Project Management;
• Are a skilled relationship developer with the ability to effectively challenge and influence senior internal and external stakeholders on both internal audit or risk related matters;
• Have experience in people management, supporting peers and leading high performance teams to meet deadlines;
• Are a “self-starter” with significant experience in managing large programmes of work across multiple territories;
• Embrace continuous learning and development and be able to work within complex and dynamic settings, both anticipating as well as responding to change;
• Have strong understanding of IIA standards and Internal Audit Code of Practice; and
• Have a relevant qualification (IIA, ACCA, ACA, CPA or CFA).   

The Interview Process:

Our interview process involves 4 main stages: 

• Call with our Hiring Team
• Loop Interviews
• Role Specific Interview
• Behavioural Interview
• Leadership Interview
• Call with our Chief Internal Auditor

Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on business-hiring@monzo.com.

🙌What’s in it for you

💰 Circa £110,000-£120,000 salary dependant on experience ➕ stock options ➕ benefits 

✅ We can sponsor visas.

📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

📚 Learning budget of £1,000 a year for books, training courses and conferences

➕ And much more, see our full list of benefits here

If you prefer to work part-time, we'll make this happen whenever we can - whether this is to help you meet other commitments or strike a great work-life balance.

#LI-DH1 #LI-REMOTE

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊