HR Operations Manager - CIS
Job Summary
Job Description
- Bachelor's degree in HR, Business, or relevant field
- 5+ years of HR experience, preferably in Shared Services
- Experience with HR systems (Workday, ServiceNow)
- Proficiency in MS Office Suite, including Excel
- Professional proficiency in English, Kazakh, and Russian
- Strong communication and organizational skills
- 2+ years of People Management experience
- Knowledge of local labor laws and government portals
- Experience in a matrix organization
- Experience with HR administration, payroll, and systems in a large enterprise
- Experience identifying areas for continuous improvement
- Independent and fast learner
- Ability to motivate and influence
- Strong customer focus
- Ability to operate autonomously
- Ability to create focus through prioritization
- Comfortable presenting to stakeholders
- Relocation assistance may be provided
8 skills required
Job Details
It’s not just about your career or job title… It’s about who you are and the impact you will make on the world. Because whether it’s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you’re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.
HR Operations Manager – CIS
How will you make a difference?
The HR Operations Manager is part of the Global HR Shared Services Department. The role leads an organization of professionals and vendors to deliver regional HR transactional and process support for the employee lifecycle and payroll. Additionally, this role leads and delivers enhancements to Wabtec Employee Experience through process and system enhancements, transformation, and implementations.
The HR Operations Manager manages the CIS HR Operations team’s delivery of operational and system support to the CIS Region and works collaboratively with other Centers of Expertise (Talent Acquisition, HRIS, Comp & Benefits, Legal) to design and deliver Hire to retire processes.
What do we want to know about you?
Qualification/Experience:
- Bachelor’s degree in human resources, Business, or relevant field
- At least 5 years’ progressive experience in Human Resources, preferably in a Shared Services environment and in a matrix organization
- Experience with HR systems, specifically Workday and ServiceNow
- Good proficiency with MS Office Suite with an intermediate level in Excel (pivot tables, charts, and vlookups)
- Professional proficiency in English, Kazak and Russian
- Strong verbal and written communication skills
- Experience with HR administration, payroll, and systems within a large, complex enterprise, ideally across a range of geographies and businesses.
- At least 2 years of People Management experience
- Experience identifying areas for continuous improvement
- Strong organizational skills, attention to detail, and ability to prioritize multiple tasks
- Independent and fast learner
- Must possess knowledge of the local labor laws and legislation
- Must have some knowledge and exposure of local government portals usage
Competencies:
- Serve as a first point of contact for CIS HR team across assigned countries for employee lifecycle transactions, troubleshooting and projects.
- Manage and conduct employee lifecycle transactions on Workday across assigned countries in CIS.
- Identify opportunities to improve HR Ops processes and participate in continuous improvement projects.
- Must display willingness to participate in Global cross trainings, and partner your team with other regional HR Operations teams
- Excellent communication skills, with ability to motivate and influence without direct authority.
- Strong customer-focus; ability to build and maintain effective relationships with customers.
- Ability to operate autonomously and make quality decisions within ambiguous situations.
- Ability to create focus for self and team through rigorous prioritization of activities.
- Comfortable presenting to stakeholders, business leaders, and HR community. Able to analyze data, draw business insights, and present to stakeholders in an analytical way.
What will your typical day look like?
- Lead and manage people and processes essential to the employee lifecycle and payroll for the CIS region.
- Manage, develop, and engage a high-performing regional team; build functional and leadership capability within the team and bench-strength for future needs; deploy resources to fit business needs.
- Develop strategic partnerships with local HR to evaluate and evolve relationship in the region and ensure performance in accordance with SLAs. Lead quarterly service reviews.
- Partner with regional stakeholders to identify regional projects and process improvements; prioritize, plan, scope out projects and work with team to implement.
- Serve as a point of escalation for service issues, identifying root cause and path to resolution to ensure continued service improvement.
- Lead team projects regionally and/or globally to evolve HR processes that span across the employee life-cycle; drive process improvements and standardization in partnership with the global HR Operational Excellence teams within HR Shared Services.
- Provide support to cross-functional workstreams in the region, such as Mergers, Divestitures, Acquisitions, Reorganizations, Legal Entity Changes.
- Ensure local processes are documented thoroughly and team understands processes fully. Communicate and provide change management to team and HR community when changes are implemented.
- Monitor best practices, industry standards, local requirements; implement changes to internal processes as needed.
- Serve as a connecting bridge between Global HR Operations and Local HR to implement and align with Global HR best practices
- Engage team members with cross trainings across other HR Operations regions to equip them with the required knowledge to able to participate in the globalized HR Operations Model
- Performance Evaluation of team members which involves setting Objectives, providing feedback, documenting performance, making informed decisions
- Implement and align Operational Excellence Metrics designed for the Global HR Operations Model within Wabtec
You may also be asked to perform other duties outside of your function or trade, for which adequate training will be provided if necessary.
Relocation assistance may be provided if eligibility requirements are met.
Who are we?
Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.
Wabtec is focused on performance that drives progress and unlocks our customers’ potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! http://www.WabtecCorp.com
Our Commitment to Embrace Diversity:
Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.
To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.
We believe in hiring talented people of varied backgrounds, experiences, and styles… People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.
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