Implementation Engineer

9 Months ago • 5 Years + • Software Development & Engineering

Job Summary

Job Description

Proscia is a company transforming pathology through digitization in healthcare. They are seeking curious thinkers and exceptional talent to help advance humankind by solving complex problems in medicine and technology. The Implementation Engineer role focuses on delivering exceptional healthcare professional services to customers, ensuring efficient onboarding to their platform. Responsibilities include installation, migration, and advisory services across on-premise, SaaS, and major cloud solutions. The role requires close collaboration with internal teams like Professional Services, Sales, Product, and Engineering to ensure customer success and to drive feature requests.
Must have:
  • Experience with Linux and Windows OS
  • Familiarity with web application architecture
  • Familiarity with AWS/Azure IaaS
  • Experience with storage solutions
  • Experience with Docker or Kubernetes
  • 5+ years of enterprise IT solutions experience
  • Strong communication skills
  • Strong business acumen
  • Ability to present solutions to diverse audiences
  • Ability to manage multiple projects in parallel
Good to have:
  • Experience with SSL certificates and DNS
  • Passion for working in a scale-up environment
Perks:
  • Competitive pay
  • Savings, schedule, and insurance options
  • Office environment designed for creativity and agility
  • Free food, gourmet coffee, craft beer
  • Wellness rooms

Job Details

About Proscia

Pathology is at the center of medicine, and is undergoing a profound transformation as the final frontier of digitization in healthcare. We started Proscia to accelerate pathology’s transition from microscope to images, and to use that data to change the way we think about cancer. We can’t change medicine alone. That’s why we’re looking for curious thinkers. Big dreamers. Developers, evangelists, pathologists, and scientists. Exceptional talent to help us use great power for good and advance humankind.


At Proscia, we push the limits of medicine and technology, solving problems the world has never solved before. We build software used by thousands of scientists and pathologists, who work on the front lines of fighting big enemies, like cancer, for patients around the globe. To accelerate our vision, Proscia has raised capital from great investors like Highline Capital Management, Emerald Development Managers, Triangle Peak Partners, Alpha Intelligence Capital, Scale Venture Partners, Hitachi Ventures, Flybridge, and more.


About the role

In this role, you will deliver exceptional healthcare professional services to our customers looking to get started efficiently on our platform. Implementation Engineers engage with customers to provide installation, migration, and advisory services. They handle installations across On-Premise, Proscia SaaS, and major cloud solutions and conduct migrations from customer storage solutions to Proscia’s Enterprise Platform. This position is critical to ensuring our customer’s success on our platform and is a major part of the implementation team. Implementation Engineers are expected to be able to interface not only with the customer but also with several internal Proscia teams, such as others in Professional Services, Sales,  Product, Engineering, and other internal teams. This position is perfect for a technologist obsessed with positive customer outcomes.


Key Responsibilities

As a Customer Experience team member, your focus will be on the North American region. As an Implementation Engineer, your responsibilities are:


  • Project participation, communication, integration, and installation for customer deployments.
  • Working closely with the Solution Architects to transform architecture and design into technical configurations
  • Successful implementation and customer acceptance of the delivered digital pathology solution within the agreed-upon time frame.
  • Configuring our customer’s technical specifications, integration requirements, and interface preferences during customer implementations. 
  • Resolving technical issues during installation phases for fast and efficient deployments.
  • Collaborating with product and engineering teams to provide further support and advance feature requests.
  • Reviewing customer feedback, compiling and analyzing data, and recommending technical changes as appropriate.


What are we seeking

To be successful as an Implementation Engineer, you will have the following:


Technical Requirements:

  • Experience with Linux (RHEL, CentOS, or Ubuntu) and Windows operating systems, including running scripts and commands in a shell environment.
  • Familiarity with web-based application architecture and related networking, e.g. SSL certificates and DNS.
  • Familiarity with AWS and Azure infrastructure as a service, e.g. EC2, S3, RDS.
  • Experience with storage solutions such as Azure Blob, AWS S3, NFS, etc.
  • Experience with running containerized applications using Docker or Kubernetes.

 

Additional Requirements:

  • At least 5+ years of experience in enterprise IT solutions.
  • A technical leader who is constantly looking for ways to improve
  • Strong communicator comfortable speaking with our customers
  • Strong business acumen with an ability to identify and articulate key value to customers
  • Comfortable presenting solutions to a broad range of customer representatives ranging from Engineers, developers, designers, architects, IT managers and CIO’s.
  • Ability to run several projects in parallel and with a passion to work in a scale-up environment


Beyond Just Work

As a company in the healthcare field, we want our people to be happy and healthy, in and out of the office. In addition to competitive pay, we ensure everyone on our team is supported with savings, schedule, and insurance options that promote long-term health and personal growth.


Our office environment is designed for creativity and agility: with walls as notepads and couches for collaboration. We’re located in the heart of Philadelphia, with views of the city atop the train station so you can spend your time focusing on what matters most. Yes, we have the free food, gourmet coffee, craft beer, and wellness rooms —but you’ll come for the challenge, the camaraderie, and the opportunity to do bold work.


At Proscia, we don’t just accept differences — we celebrate them, we support them, and we thrive on them for the benefit of our employees, our products, and our community. Proscia is proud to be an equal opportunity workplace.

Similar Jobs

Saviynt - Technical Lead, Professional Services

Saviynt

Atlanta, Georgia, United States (Remote)
9 Months ago
N-ix - Data Engineer (with Databricks)

N-ix

Poland (Remote)
4 Months ago
Tencent - Multi-Cloud Infra System Architect, Gaming Industry

Tencent

Shenzhen, Guangdong Province, China (On-Site)
3 Weeks ago
Instrumental - Inbound Account Executive

Instrumental

(Remote)
4 Months ago
Aerovect - Vehicle Integration Technician, Autonomous Vehicles

Aerovect

South San Francisco, California, United States (On-Site)
2 Months ago
AECOM - Highway Engineering Technical Lead

AECOM

Mechanicsburg, Pennsylvania, United States (Hybrid)
1 Month ago
Dialpad AI - Advanced Service Partner Support Engineer - Tier 3

Dialpad AI

Kitchener, Ontario, Canada (On-Site)
3 Weeks ago
Cadence - Lead Software Engineer

Cadence

Noida, Uttar Pradesh, India (On-Site)
2 Months ago
Gigamon - Sales Engineer

Gigamon

Orange, California, United States (On-Site)
5 Months ago
PwC - Senior Associate-SAP ABAP-RDC-Kolkata

PwC

Kolkata, West Bengal, India (On-Site)
10 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Tencent - Sr. Workday Business System Analyst

Tencent

Shanghai, Shanghai, China (On-Site)
4 Months ago
bytedance - [TH] Innovation Tech Solution Sales - BytePlus

bytedance

Bangkok, Bangkok, Thailand (On-Site)
9 Months ago
Diligent Corporation - Principal Software Engineer

Diligent Corporation

Budapest, Hungary (On-Site)
3 Months ago
Sprinkler - Technical Support Engineer - CCaaS

Sprinkler

Bengaluru, Karnataka, India (On-Site)
2 Weeks ago
Diligent Corporation - Development Productivity Lead

Diligent Corporation

Vancouver, British Columbia, Canada (Hybrid)
3 Weeks ago
Rippling - Senior Copywriter

Rippling

San Francisco, California, United States (On-Site)
5 Months ago
Sprinkler - Technical Support Engineer

Sprinkler

Bengaluru, Karnataka, India (On-Site)
2 Weeks ago
Aeries technology - Program Manager

Aeries technology

Bengaluru, Karnataka, India (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Philadelphia, Pennsylvania, United States

Clearwater Analytics - Lead Product Manager

Clearwater Analytics

New York, United States (On-Site)
3 Weeks ago
Litmus - Senior Frontend Developer

Litmus

Santa Clara, California, United States (On-Site)
1 Month ago
Scout - Chassis Function Calibration Engineer

Scout

Novi, Michigan, United States (On-Site)
1 Month ago
GoMotive - Staff Product Manager, International Markets

GoMotive

United States (Remote)
1 Month ago
Square - General Manager In Training

Square

Anderson, Indiana, United States (On-Site)
1 Month ago
Abridge - Operations Manager, Technical Support

Abridge

San Francisco, California, United States (Remote)
1 Month ago
Salesforce - Forward Deployed Engineer - Deployment Strategist (Multiple Levels)

Salesforce

Bellevue, Washington, United States (Remote)
3 Weeks ago
Opendoor - Senior Manager - Machine Learning Engineering

Opendoor

United States (Remote)
1 Month ago
Trek - Warehouse Associate

Trek

California, United States (On-Site)
6 Months ago
Glocomms - Senior Cybersecurity Engineer

Glocomms

Boston, Massachusetts, United States (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Software Development & Engineering Jobs

zoox - Staff Technical Program Manager, Robot Platform Validation & Verification

zoox

Foster City, California, United States (On-Site)
2 Months ago
Global Business Travel - Software Development Engineer II

Global Business Travel

Gurugram, Haryana, India (On-Site)
3 Weeks ago
Roblox - Senior Software Engineer, Core Services

Roblox

San Mateo, California, United States (On-Site)
1 Month ago
Alphawave Semi - Senior Engineer - Analog Design

Alphawave Semi

Bengaluru, Karnataka, India (On-Site)
3 Months ago
Apple - Sr. Software Engineer, Apple Pay

Apple

Cary, North Carolina, United States (On-Site)
2 Months ago
Findhelp - Senior Staff Software Engineer

Findhelp

Austin, Texas, United States (On-Site)
7 Months ago
Qualcomm - Engineer

Qualcomm

Hyderabad, Telangana, India (On-Site)
1 Month ago
The Walt Disney Company - Lead Software Engineer - Ad Platforms

The Walt Disney Company

Santa Monica, California, United States (On-Site)
4 Months ago
Freed - Principal Software Engineer

Freed

San Francisco, California, United States (Hybrid)
2 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Philadelphia, Pennsylvania, United States (On-Site)

Philadelphia, Pennsylvania, United States (Hybrid)

Philadelphia, Pennsylvania, United States (On-Site)

Philadelphia, Pennsylvania, United States (Hybrid)

Philadelphia, Pennsylvania, United States (Remote)

Philadelphia, Pennsylvania, United States (Hybrid)

Dublin, County Dublin, Ireland (Remote)

Philadelphia, Pennsylvania, United States (Remote)

Philadelphia, Pennsylvania, United States (Remote)

View All Jobs

Get notified when new jobs are added by Proscia

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug