Inbound Sales and Support Guide

Location Details: Nottingham

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​

This is a hybrid position. You’ll divide your time between working remotely from your home and an office, so you should live within commuting distance. Hybrid teams may work in-office as much as a few times a week or as little as once a month or quarter, as decided by leadership. The hiring manager can share more about what hybrid work might look like for this team.

Start date: 20th October 2025

Salary: Up to £24K Plus commission

Shifts: Monday-Friday shift between hours of 6am-7:30pm.  It is a 24/7 operation so some flexibility may be needed. During the start of your employment, you will receive an extensive new hire training programme.

After you have completed your training, your working pattern will change to an average of 37.5 hours per week, to support the business needs of the Company but you will divide your time between working remotely from your home and at our Nottingham office.

Join our team

An exciting opportunity has arisen to join our fun and encouraging Inbound Sales and Support team. Do you love guiding and supporting customers to success and upselling?

What you'll get to do...

• Sales through supporting our existing customers via inbound telephone calls, providing the GoDaddy “WOW” customer experience to all through, a consultative experience
• Help and guide customers with technical elements of our systems and products, providing tools and insights to transform ideas into success
• Use consultative questioning to build relationships, uncover customer needs, and offer strategic guidance on maximizing value from our products, platforms, and services
• We invite you on a fun filled learning journey of a full time GoDaddy induction / training to get to know and use our products and services to ensure you are set for success

Your experience should include...

• 2+years relevant targeted sales experience
• Must be able to show proven experience of working in a sales target environment
• Able to deliver an exceptional service experience with a great telephone manner, excellent communicator - able to build rapport to adapt tone and direction to suit the needs of customers
• Solid understanding of the internet, email and hosting technology / or have worked within a technical or online business with an ability to multi task multiple systems and navigate the internet efficiently and speedily
• Drive and passion to work with key performance indicators, in a target-driven sales environment
• Proactively self-reflects and adapts to challenges, demonstrating initiative and problem-solving skills to maintain high performance in dynamic environments
• Thrive in a dynamic, changing environment with an on going desire to learn
• Comprehension - Ability to clearly understand and respond appropriately to customers queries and needs

We've got your back...

We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way.

About us...

GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us.

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy._