Inclusive Design Operations Manager

Yahoo serves as a trusted guide for hundreds of millions of people globally, helping them achieve their goals online through our portfolio of iconic products. For advertisers, Yahoo Advertising offers omnichannel solutions and powerful data to engage with our brands and deliver results.

We are seeking an experienced and passionate operations manager to join Yahoo’s Inclusive Design Team. In this role, you will be pivotal in fostering a culture of accessibility and usability across all our products and platforms. Your responsibilities will center on inclusive design-focused education, communications, vendor management, and the creation of new accessibility resources which ensure our products are compatible with the broad range of assistive technology used by individuals with disabilities.

In a given day you might find yourself:

• Training individuals and product groups on the use of assistive technology, including demonstrating how individuals with disabilities use our products.
• Gathering and organizing resources to make accessibility knowledge available company-wide.
• Participating in inclusive design reviews and offering best practices.
• Managing multiple projects, initiatives, and communications across the Inclusive Design team and our crossfunctional partners.

High-level responsibilities:

• Inclusive Design Studio: Manage the Inclusive Design Studio in our Mountain View office, maintaining open studio hours for product teams seeking to uplevel their accessibility knowledge and get hands-on experience with assistive technology. Develop and deliver educational programs in-collaboration with our inclusive design team.
• Communications: Create and disseminate clear, concise, and engaging communications about accessibility updates, best practices, and policy changes. Foster a culture of accessibility awareness and advocacy.
• Guidance, Policies, and Resources: Create and maintain guidance, policies, and resources supporting inclusive design. Ensure these materials are up-to-date, accessible, and relevant to all teams.
• Vendor Management: Manage relationships with external vendors for accessibility testing, audits, and support. Ensure vendors adhere to our accessibility standards and deliver high-quality services.

Requirements:

• 5+ years of professional experience driving projects across UX, design, and usability teams.
• Able to be on-site in our Mountain View, CA office 3 days a week.
• Knowledge of assistive technology and experience using these products with individuals with disabilities.
• Familiarity with WCAG and other accessibility guidelines and standards.
• Demonstrated bias toward action and agility carrying multiple projects simultaneously and delivering on time.
• Excellent communication skills and ability to build mutually-beneficial relationships in a complex organizational landscape.
• Comfortable navigating ambiguity and skilled at creating clarity for others.
• Experience in vendor management and resource creation.

The material job duties and responsibilities of this role include those listed above as well as adhering to Yahoo policies; exercising sound judgment; working effectively, safely and inclusively with others; exhibiting trustworthiness and meeting expectations; and safeguarding business operations and brand integrity.

At Yahoo, we offer flexible hybrid work options that our employees love! While most roles don’t require regular office attendance, you may occasionally be asked to attend in-person events or team sessions. You’ll always get notice to make arrangements. Your recruiter will let you know if a specific job requires regular attendance at a Yahoo office or facility. If you have any questions about how this applies to the role, just ask the recruiter!

Yahoo is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. Yahoo will consider for employment qualified applicants with criminal histories in a manner consistent with applicable law. Yahoo is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please submit a request via the Accommodation Request Form (www.yahooinc.com/careers/contact-us.html) or call +1.866.772.3182. Requests and calls received for non-disability related issues, such as following up on an application, will not receive a response.

We believe that a diverse and inclusive workplace strengthens Yahoo and deepens our relationships. When you support everyone to be their best selves, they spark discovery, innovation and creativity. Among other efforts, our 11 employee resource groups (ERGs) enhance a culture of belonging with programs, events and fellowship that help educate, support and create a workplace where all feel welcome.

The compensation for this position ranges from $90,750.00 - $188,750.00/yr and will vary depending on factors such as your location, skills and experience.The compensation package may also include incentive compensation opportunities in the form of discretionary annual bonus or commissions. Our comprehensive benefits include healthcare, a great 401k, backup childcare, education stipends and much (much) more.