Installation Technician - Raleigh, NC

undefined ago • All levels • ~ $52,000 PA

Job Summary

Job Description

Flock Safety is seeking a Traveling Installation Technician for its Field Operations team. This role involves installing poles, mounting solar panels, affixing cameras, and performing minor repairs. Technicians will work outdoors, often at heights, using bucket trucks and ladders. Responsibilities also include administrative tasks, customer interactions, and interpreting technical drawings. The ideal candidate is results-driven, detail-oriented, and comfortable with physical work and driving. This position offers a career-defining experience with a focus on community safety.
Must have:
  • Install poles of varying lengths per install specifications.
  • Dig a minimum of 8” x 36” holes.
  • Mount solar panels on poles.
  • Attach external batteries to solar panels.
  • Affix license-plate reading cameras with PTZ technology to poles.
  • Work on both public and private roads, often on equipment 10-12’ high.
  • Regularly work with a bucket truck and/or ladder to work on equipment up to 30 feet high.
  • Repair minor breaks in underground irrigation or private wiring.
  • Provide installation pictures via the Flock field app on a mobile device.
  • Perform administrative tasks such as inventory management and receiving product shipments.
  • Meet with customers to discuss installation options and perform site surveys.
  • Interpret traffic control plan and permit drawings to identify proper installation location.
Good to have:
  • Prior experience with field work: construction, security systems, low voltage wiring, or similar.
  • Handyman-like experience, whether personally or professionally.
Perks:
  • Flexible PTO
  • 11 company holidays
  • Fully-paid health benefits plan for employees (Medical, Dental, Vision)
  • HSA match
  • 12 weeks of 100% paid parental leave
  • Additional 6-8 weeks physical recovery time for birthing parents
  • Fertility & Family Benefits with Maven ($50,000-lifetime maximum benefit for adoption, surrogacy, or fertility expenses)
  • Spring Health (mental health benefits: therapy, coaching, medication management, digital tools)
  • Caregiver Support with Cariloop
  • Carta Tax Advisor (1:1 sessions with Equity Tax Advisors)
  • ERGs (Women of Flock, Flock Proud, Melanin Motion)
  • $150 per month WFH Stipend
  • Flock Safety-branded uniforms, tools, and safety gear
  • Annual $250 uniform expense allowance
  • Use of a well-equipped Flock Safety owned Sprinter van and fully-paid-for gas card

Job Details

Who is Flock?

Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone.

Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers.

Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded.

We have raised over $700M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Bedrock Capital, Meritech Capital Partners, and Initialized Capital. Now surpassing a $7.5B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.

The Opportunity

Flock Safety is looking for a Traveling Installation Technician to join our Field Operations team. Our team is comprised of individuals who are results-driven, detail-oriented and combine a great work ethic with critical thinking to install products that delight our customers. Our technicians are the face of our company and interact frequently with a variety of our customers while out in the field.

Job Responsibilities:

  • Install poles of varying lengths per install specifications. Requires digging a minimum of 8” x 36” holes.
  • Mount solar panels on poles and attach external batteries to solar panels
  • Affix license-plate reading cameras with PTZ (Pan, Tilt, Zoom) technology to poles
  • Work on both public and private roads, working often on equipment 10-12’ high.
  • Regularly work with a bucket truck and/or ladder to work on equipment up to 30 feet high.
  • Repair minor breaks in underground irrigation or private wiring
  • Provide installation pictures via the Flock field app on a mobile device
  • Perform administrative tasks such as inventory management and receiving product shipments
  • Meet with customers to discuss installation options and perform site surveys
  • Interpret traffic control plan and permit drawings to identify the proper installation location for a Flock device

The Skillset

  • This role requires frequent/continuous bending, digging, reaching, climbing, squatting, sitting, standing, walking, driving, and independently lifting up to 50 lbs.
  • Prior experience with field work is a plus: construction, security systems, low voltage wiring, or similar.
  • Prior knowledge of operating a bucket truck on occasion.
  • Comfortable driving a work van (Ford Transit) and occasionally a 1 ton pickup truck(Ram 3500) or towing a small trailer.
  • Prior use of power tools, motor vehicles and heavy equipment
  • Must be comfortable working on ladders at high heights
  • Handyman-like experience, whether personally or professionally.
  • Desire to work outdoors and be comfortable working in all weather conditions and outdoor elements
  • Basic knowledge of computer skills, Office Suite, Google Suite and email
  • Must be at least 21 years of age to rent a vehicle and meet company vehicle insurance requirements.

Required Availability:

M-F during daylight hours. Overtime is expected and required. Start and end times will vary based on time of year (solar constrained) and the workload.

Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.

#ZR

Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together.

If you need assistance or an accommodation due to a disability, please email us at recruiting@flocksafety.com. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.

At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level.

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