Internal Firm Services Specialist

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

Operations

Management Level

Specialist

Job Description & Summary

At PwC, our people in people strategy focus on developing and implementing long-term strategies to align the organisation's human capital with its overall business objectives. This involves analysing workforce trends, applying the latest HR strategy, long-term workforce planning and improving overall employee experience.

In business partnering at PwC, you will focus on strategic consulting with business stakeholders, advising on people strategies, policies and programmes to achieve current and future business objectives and overcome people related challenges. You will work collaboratively with the wider HR team to shape the Firm’s people strategy and priorities based on their understanding of the business as well as influence the business alignment with and adoption of firmwide direction.

Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations.

Job Description & Summary: A career in Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You’ll focus on helping the local offices in driving the Firm’s people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace.

Our team helps bridge the relationship between leadership and employees at PwC through Human Resources solutions. You’ll handle issues on operation management, strategic partnership, employee relations and emergency responding.

Responsibilities:

• Collaborate with BU / HC leadership to act on the changing needs and priorities of business and develop an appropriate HR strategy to meet business objectives
• Proactively discuss and propose new HR initiatives, policies, and processes to the Competency leaders in consultation with the BU HC leader and the HC sub teams
• Identify critical positions for the Competency to develop succession-plans for the same
• Deploy the Performance management agenda for respective BU including setting performance goals, administering appraisal process, appraisal results, handle employee queries etc. and contribute towards maintaining a performance driven culture
• Provide advice and recommendations to business on employee performance plan including measures, desired results, and standards
• Lead the year end moderation discussions for employee appraisal process to ensure the reviews are conducted in a nondiscriminatory manner and the employee rating and promotions are fair
• Programs manage the annual compensation review for the Sub SBU (Competency) in collaboration with the Total Rewards CoE and ensure that implementation of a cohesive market driven compensation philosophy
• Guide and coach managers on conducting performance coaching discussions for their subordinates and ensure consistency in the performance process within location/ SBU wise
• Implement and roll out process/ policies/ plans and initiatives whilst managing and promoting them with the support of the Competency leader and HC sub- teams
• Implement and execute special HC projects within the business in conjunction with the business leader
• Manage exit interviews and support the business in analyzing the data and provide innovative solutions to improve retention rates
• Manage sensitive employee relation cases in compliance to stipulated procedure outlined by OGC

Mandatory skill sets:

Performance management, grievance handling, employee engagement, end to end employee life cycle

Preferred skill sets:

Human resource, one on one connects, resource management, attrition & exit management

Years of experience required:

2+ years

Education qualification:

B.Com, BBA, MBA, PGDM, M.Com

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor of Commerce, Bachelor in Business Administration, Postgraduate (Diploma), Master of Business Administration

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Performance Management (PM)

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Business Partnering, Business Transformation, Career Development, Change Management, Co-Creation, Communication, Data Analytics, Data-Driven Decision Making (DIDM), Data-Driven Insights, Emotional Regulation, Empathy, Employee Experience, Employee Life Cycle, Executive Negotiation, Human Capital Initiatives, Human Resources (HR) Coaching, Human Resources (HR) Metrics, Human Resources (HR) Policies, Human Resources (HR) Service Delivery, Human Resources (HR) Technology Roadmap, Human Resources (HR) Technology Solution Architecture, Human Resources (HR) Transformation {+ 22 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date