IT Workplace Technology Engineer

1 Month ago • 5 Years + • Software Development & Engineering

Job Summary

Job Description

As an IT Workplace Technology Engineer at Tide, you will be responsible for owning and evolving the global endpoint and workplace technology ecosystem. This role involves designing, deploying, and optimizing device management solutions, collaboration platforms, and security-integrated tooling to ensure a secure, scalable, and seamless employee experience. You will work closely with IT, Security, and Employee Experience teams, aligning the digital workplace with Zero Trust principles. Key responsibilities include leading the administration of MDM platforms like Microsoft Intune and Jamf Pro, managing collaboration tools such as Google Workspace and Slack, implementing endpoint security controls, optimizing corporate wireless networks, and architecting automation using scripting and Infrastructure as Code.
Must have:
  • 5+ years experience in workplace IT, MDM, and SaaS tooling
  • 2+ years in a technical leadership or lead engineer role
  • Hands-on expertise in Google Workspace, Intune, Jamf
  • Experience with macOS and Windows device management
  • Understanding of Zero Trust principles (Device Trust, Network Trust, conditional access)
  • Proficiency in scripting (PowerShell, Bash, Python) or IaC
  • Experience managing corporate Wi-Fi/networking
  • Strong cross-functional collaboration skills
  • Service mindset and ability to work in fast-moving environments
Good to have:
  • Experience with Atlassian suite
  • Experience with DLP, CASB, and SWGs
  • Experience with Okta for identity and access management
  • Mentoring team members
  • Acting as a technical lead for projects
  • Creating reliable and scalable systems

Job Details

ABOUT TIDE

At Tide, we are building a business management  platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.


Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees.


Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.

ABOUT THE TEAM:

The Information Technology (IT) team is the backbone of our organization, ensuring the seamless and secure operation of our technology. Our mission is to empower employees by providing reliable and innovative IT solutions that enable them to achieve their goals efficiently. We are dedicated to maintaining a robust and secure infrastructure, proactively addressing technical challenges, and offering exceptional support to foster a digitally driven and collaborative work environment.

The IT team plays a crucial role in managing our technology infrastructure, from resolving hardware and software issues to overseeing application updates and integrations, and monitoring SaaS applications, web traffic, and access to ensure a secure environment. We are committed to minimizing disruptions and ensuring uninterrupted access to essential resources through proactive support and timely resolutions

ABOUT THE ROLE:

As a IT Workplace Technology Engineer, you will own and evolve our global endpoint and workplace technology ecosystem.This role focuses on delivering a secure, scalable and seamless employee experience by leading the design,deployment and optimization of device management solutions,collaboration platforms and security-integrated tooling.You’ll work at the intersection of IT,Security and Employee experience - ensuring that our digital workplace is secure,efficient, and aligned with Zero Trust principles.

Key Responsibilities:

  • Lead administration and lifecycle management of MDM platforms including Microsoft Intune and Jamf Pro, supporting macOS, Windows, and mobile environments.
  • Manage and enhance enterprise collaboration and productivity tools including Google Workspace,Slack & Atlassian suite.
  • Implement and maintain endpoint security controls such as Device Trust, Network Trust, DLP, CASB, and Secure Web Gateways (SWGs) in close partnership with the InfoSec team.
  • Own and evolve the corporate wireless network stack, including design, configuration, and optimization of office Wi-Fi environments
  • Architect and implement automation and configuration management using scripting and Infrastructure as Code (IaC) tools.
  • Integrate and manage identity and access workflows with platforms such as Okta, enabling secure authentication and context-aware access controls.
  • Define standards and drive consistency in device provisioning, compliance, patching, and user onboarding/offboarding.
  • Act as technical lead for workplace IT projects, mentoring team members and serving as the final escalation point for complex endpoint issues.

 

What Makes You a Great Fit ?

  • Bring 5+ years of experience in workplace IT, MDM and Application administration, and SaaS tooling, with 2+ years in a technical leadership or lead engineer role.
  • Have deep, hands-on expertise in Google Workspace, Intune, Jamf, and device management for both macOS and Windows.
  • Understand and have experience implementing Zero Trust principles, including Device Trust, Network Trust, and conditional access.
  • Are comfortable writing and maintaining PowerShell, Bash, or Python scripts, and using IaC frameworks to scale device and policy management.
  • Have experience managing on corporate Wi-Fi/networking initiatives in modern office environments
  • Work well cross-functionally, especially with Security, HR, and IT Operations, and have a strong service mindset.
  • Thrive in fast-moving environments and enjoy creating reliable, scalable systems that improve user experience and IT efficiency.

TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. 

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

 

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.

 

You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.

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About The Company

Tide is the leading provider of UK small business (SMEs) accounts and one of the fastest-growing fintechs in the UK. Tide is live in the UK and India with over 650,000 members in the UK and more than 350,000 in India.


Tide is transforming the small business banking market. Our platform not only offers business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses, such as full integration with accounting systems (live for our UK members, many are live in India, and coming soon to Germany). Using advanced technology, all solutions are designed with SMEs in mind.


With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to help SMEs save both time and money.

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