Junior IT Administrator

17 Hours ago • All levels

Job Summary

Job Description

As a Junior IT Administrator, you will be the primary point of contact for IT support, providing timely assistance to end-users. Your responsibilities will include installing, deploying, and maintaining IT equipment such as laptops, mobile devices, and printers. You'll also be involved in maintaining the company's network, managing user permissions, and ensuring smooth IT operations. This role requires strong customer service and problem-solving skills, along with the ability to work independently and collaboratively. You will be working with Office 365, Windows, Mac, printing solutions, and basic networking.
Must have:
  • Provide IT support to end users
  • Install and maintain IT equipment (laptops, mobile devices, printers)
  • Knowledge of Office 365
  • Experience with Windows and Mac
  • Basic network skills (LAN, WAN)
Perks:
  • Work in a company where innovation, trust, and fun go hand in hand
  • Be part of a diverse, international, and welcoming team
  • Enjoy flexibility, growth opportunities, and a great culture
  • Get involved in projects that truly make a difference

Job Details

Location: Marbella, Spain (On-site) + Remote support to global teams


Are you a tech-savvy, hands-on problem solver with a passion for supporting people and systems? We're looking for a Junior IT Administrator to join our Hero Gaming team in Marbella.

This is a fantastic opportunity to kickstart or grow your IT career within a high-energy, fast-moving company where every day is different, and your contribution makes a real impact.

What You'll Do:

  • Provide timely IT related end user support by being the go-to Level 1 support person.
  • Provide a Service-Oriented Approach to our internal users, as well as proper communication, coordination and follow ups.
  • Install, deploy, and maintain end user IT equipment including laptops, mobile devices and printers.
  • Installing OSs, security software and other company-needed applications remotely and in-person.
  • Maintain and assist with the company's network.
  • Perform additional duties and assignments as required in support of internal IT systems.
  • Managing users permission using company internal tools

Do you have what it takes? This is what we're looking for:

  • A strong interpersonal and customer service skill.
  • A "can do" attitude.
  • A team player.
  • Ability to work without supervision.
  • A drive with an ability to prioritize issues based on impact.
  • Excellent communication skills.
  • Resourcefulness and a problem-solving aptitude.
  • Willingness to learn and expand one's knowledge.
  • Experience in a similar position.
  • Knowledge or experience in the following technologies:

             - Office 365 (very important!)
             - Windows and Mac
             - Printing solutions
             - Basic network skills /troubleshooting (LAN, WAN)
             - Hardware preparation (installation of laptops/PCs)

  • Managing users permission using company internal tools.

Why Join Hero Gaming?

  • Work in a company where innovation, trust, and fun go hand in hand
  • Be part of a diverse, international and welcoming team
  • Enjoy flexibility, growth opportunities, and a great culture
  • Get involved in projects that truly make a difference

Interested? Apply now — Shoot us your CV, portfolio, or Linkedln - let's talk!

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About The Company

Hero Gaming was founded in 2013 by Georg Westin, who was at the forefront of offering gamified casinos - a unique experience which players had not previously seen. Casino Heroes was launched in 2014 with an initial focus on Scandinavian countries.


Throughout the past few years, our multi-brand strategy grew to include the launch of a number of new brands to our ever-growing portfolio, aimed at providing the best experience for our players. The speed at which these brands went to market is a reflection of the passion for innovation and agility which in turn enabled us to reap great benefits for the business and for our Heroes. We’re now thrilled to embark on our next adventure where we’re daring to dream to take Hero Gaming to a global level.


The humble and truly passionate team behind our brands not only come up with new and creative ideas, but also have a great track record in executing projects with agility. Thanks to our great team, Hero Gaming has become one of the industry’s most reputable companies.

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