Job Description
- Provide IT support to end users
- Install and maintain IT equipment (laptops, mobile devices, printers)
- Knowledge of Office 365
- Experience with Windows and Mac
- Basic network skills (LAN, WAN)
- Work in a company where innovation, trust, and fun go hand in hand
- Be part of a diverse, international, and welcoming team
- Enjoy flexibility, growth opportunities, and a great culture
- Get involved in projects that truly make a difference
Location: Marbella, Spain (On-site) + Remote support to global teams
Are you a tech-savvy, hands-on problem solver with a passion for supporting people and systems? We're looking for a Junior IT Administrator to join our Hero Gaming team in Marbella.
This is a fantastic opportunity to kickstart or grow your IT career within a high-energy, fast-moving company where every day is different, and your contribution makes a real impact.
What You'll Do:
- Provide timely IT related end user support by being the go-to Level 1 support person.
- Provide a Service-Oriented Approach to our internal users, as well as proper communication, coordination and follow ups.
- Install, deploy, and maintain end user IT equipment including laptops, mobile devices and printers.
- Installing OSs, security software and other company-needed applications remotely and in-person.
- Maintain and assist with the company's network.
- Perform additional duties and assignments as required in support of internal IT systems.
- Managing users permission using company internal tools
Do you have what it takes? This is what we're looking for:
- A strong interpersonal and customer service skill.
- A "can do" attitude.
- A team player.
- Ability to work without supervision.
- A drive with an ability to prioritize issues based on impact.
- Excellent communication skills.
- Resourcefulness and a problem-solving aptitude.
- Willingness to learn and expand one's knowledge.
- Experience in a similar position.
- Knowledge or experience in the following technologies:
- Office 365 (very important!)
- Windows and Mac
- Printing solutions
- Basic network skills /troubleshooting (LAN, WAN)
- Hardware preparation (installation of laptops/PCs)
- Managing users permission using company internal tools.
Why Join Hero Gaming?
- Work in a company where innovation, trust, and fun go hand in hand
- Be part of a diverse, international and welcoming team
- Enjoy flexibility, growth opportunities, and a great culture
- Get involved in projects that truly make a difference
Interested? Apply now — Shoot us your CV, portfolio, or Linkedln - let's talk!
