Junior Technical Support

1 Month ago • All levels • Customer Service

Job Summary

Job Description

Devoteam is a leading European consultancy focused on digital strategy, technological platforms, cybersecurity, and business transformation through technology. We are seeking a Junior Technical Support professional for a stable project, requiring on-site presence at our direct client's offices in Autol, La Rioja. The role involves basic technical support and maintenance tasks, including preparing and configuring laptops and desktops with corporate images, drivers, office, and security tools. You will manage user incidents related to hardware, software, and peripherals like printers and monitors. Basic administration of Windows Server and networks (Fortinet, Barracuda) is also part of the responsibilities.
Must have:
  • Basic technical support and maintenance.
  • Prepare and configure laptops/desktops.
  • Manage hardware/software incidents.
  • Basic Windows Server administration.
  • Basic network administration.
Good to have:
  • Active Directory
  • Windows Server and Linux knowledge
  • Backup and storage systems
  • VMware virtualization
  • Cloud technologies (Office 365, SharePoint)

Job Details

Company Description

Devoteam es una consultora europea líder enfocada en estrategia digital, plataformas tecnológicas, ciberseguridad y transformación empresarial a través de la tecnología.

La Tecnología está en nuestro ADN y creemos en ella como una palanca capaz de impulsar el cambio para mejorar, manteniendo un equilibrio que nos permite ofrecer a nuestra cartera de clientes herramientas tecnológicas de primer nivel pero siempre con la cercanía y profesionalidad de un equipo que actúa como guía durante el camino.

Devoteam lleva más de 25 años comprometidos con la tecnología al servicio de las personas. Con más de 10.000 personas en el grupo, en 20 países de Europa, Oriente Medio y África.

Job Description

Para incorporación en proyecto estable buscamos un Soporte Técnico para trabajar de manera presencial en las oficinas de nuestro cliente directo.

La ubicación exacta en en Autol, La Rioja.

FUNCIONES

Soporte técnico de nivel básico y tareas de mantenimiento.

Preparación y configuración de portátiles y equipos de sobremesa: instalación de imágenes corporativas, drivers, herramientas ofimáticas y de seguridad.

Gestión de incidencias de usuario relacionadas con hardware, software y periféricos (impresoras, monitores, etc.).

Administración básica de sistemas Windows Server y redes (Fortinet, Barracuda).

TECNOLOGÍAS VALORABLES

  • Active Directory
  • Windows Server y Linux
  • Sistemas de backup y almacenamiento
  • Virtualización con VMware
  • Cloud: Microsoft Office 365, SharePoint

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