Key Account Specialist

2 Months ago • 2 Years + • Account Management

Job Summary

Job Description

As a Key Account Specialist at Hasbro, you will support the execution of account strategies and sales initiatives for key customers. You will work closely with the Commercial Manager to ensure accurate forecasting, order management, promotional implementation, and cross-functional coordination to deliver excellent customer service and achieve business targets. The role involves monitoring sales forecasts, managing orders, and collaborating with various teams to meet customer needs and business goals. This will involve managing customer data, participating in business reviews, and ensuring consistent reporting.
Must have:
  • Bachelor’s degree in Business, Marketing, Management, or related field
  • 2+ years of sales support, account coordination, or commercial function
  • Proficient in Microsoft Excel; familiarity with BI tools
  • Strong organizational and time-management skills
  • Excellent interpersonal and communication skills
  • Ability to interpret sales data and trends
  • Ability to collaborate cross-functionally
Good to have:
  • Experience in the toy, FMCG, or retail industry.
  • Understanding of promotional mechanics and sales operations.

Job Details

Hasbro SA, based in Delemont Switzerland, manufactures and sells Hasbro toy and games products around the world. Hasbro European Trading BV ('HET') is Hasbro SA’s distributor in Europe, which sells to Hasbro SA’s customers in all major European countries.  Hasbro International Trading BV ('HIT') is Hasbro SA's distributor for Direct/FOB sales in Europe Hasbro Iberia SL provides sales, marketing and other services to HET and HIT in Spain and Portugal.

Job Summary:
As a Key Account Specialist at Hasbro, you will support the execution of account strategies and sales initiatives for key customers. Working closely with the Commercial Manager, you will help ensure accurate forecasting, order management, promotional implementation, and cross-functional coordination to deliver excellent customer service and achieve business targets.
 
Key Responsibilities:
Support the implementation of customer business plans and promotions as directed by the Commercial Manager.
Monitor and maintain accurate sales forecasts and product demand using tools like Logility and other commercial systems.
Ensure timely processing and follow-up of orders, shipments, and invoices.
Assist in managing the execution of marketing activities and promotional budgets.
Track customer performance against targets and highlight risks and opportunities.
Collaborate with the Digital, Demand Planning, Supply Chain, and Finance teams to ensure seamless execution of customer needs.
Monitor inventory levels, customer investment budgets, and promotional effectiveness.
Maintain accurate customer data and documents including contracts, sales agreements, and SOX compliance records.
Participate in business reviews and customer presentations by preparing data and materials.
Follow Hasbro's business processes and tools to ensure consistent reporting and execution.
Provide administrative support related to key account operations and sales tracking.
 
Qualifications:
Bachelor’s degree in Business, Marketing, Management, or a related field.
2+ years of experience in sales support, account coordination, or a related commercial function.
Proficient in Microsoft Excel; familiarity with BI tools, CRM, and forecasting software (e.g., Logility) is a plus.
Strong organizational and time-management skills with attention to detail.
Excellent interpersonal and communication skills.
Analytical mindset with the ability to interpret sales data and trends.
Ability to collaborate cross-functionally in a dynamic and fast-paced environment.
Professional proficiency in Spanish and English (written and spoken). Fluent in Portuguese/French
Experience in the toy, FMCG, or retail industry.
Understanding of promotional mechanics and sales operations.

Hasbro (NASDAQ: HAS) is a global play and entertainment company committed to Creating the World's Best Play Experiences. From toys and games to television, movies, digital gaming and consumer products, Hasbro offers a variety of ways for audiences to experience its iconic brands, including NERF, MY LITTLE PONY, TRANSFORMERS, PLAY-DOH, MONOPOLY, BABY ALIVE and MAGIC: THE GATHERING, as well as premier partner brands. Through its entertainment labels, Allspark Pictures and Allspark Animation, the Company is building its brands globally through great storytelling and content on all screens. Hasbro is committed to making the world a better place for children and their families through corporate social responsibility and philanthropy. Hasbro ranked No. 5 on the 2018 100 Best Corporate Citizens list by CR Magazine, and has been named one of the World’s Most Ethical Companies® by Ethisphere Institute for the past seven years. Learn more at www.hasbro.com, and follow us on Twitter (@Hasbro & @HasbroNews) and Instagram (@Hasbro).

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About The Company

Hasbro is a leading toy and game company whose mission is to entertain and connect generations of fans through the wonder of storytelling and exhilaration of play. Hasbro delivers engaging brand experiences for global audiences through toys, consumer products, gaming and entertainment, with a portfolio of iconic brands including MAGIC: THE GATHERING, DUNGEONS & DRAGONS, Hasbro Gaming, NERF, TRANSFORMERS, PLAY-DOH and PEPPA PIG, as well as premier partner brands.

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