L2 Support Engineer

Company Description

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change.

By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses.

From prototype to real-world impact - be part of a global shift by doing work that matters.

Job Description

AM Engineer - Support L1 / L2

Job Description

We are seeking a technically skilled professional with experience using ticketing systems and basic Windows administration. Familiarity with Active Directory is required. A plus if you have supported internal users with tasks like password resets and account unlocks.

Desired Skills: (nice to have)

• Windows Server and Windows Client
• Networking (Domain, DHCP, users and roles)
• scripting (bash, powershell, python)
• Support of Oracle and/or  MySQL databases - basic
• Linux (Ubuntu) - basic
• Virtualization (VMWare, VirtualBox) - basic

Qualifications

Qualifications:

• Good command of English (spoken and written)
• Experience with troubleshooting and problem-solving
• Familiarity with ticketing systems and basic IT support workflows
• Basic Windows administration knowledge
• Understanding of Active Directory concepts
• Ability to work independently and communicate effectively
• Strong attention to detail and documentation skills
• Willingness to learn and adapt to new technologies

Additional Information

Additional information

Discover some of the global benefits that empower our people to become the best version of themselves:

• Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;
• Career Development: Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership;
• Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;
• Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme;
• Health: Global internal wellbeing programme, access to wellbeing apps;
• Community: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations.

At Endava, we’re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.