Business Analyst – FinTech / Payments Domain

Endava is seeking a dynamic and detail-oriented Business Analyst with 6-10 years of experience in the FinTech/Payments domain. This role involves collaborating with business stakeholders to gather, analyze, and document requirements for new and existing payment products. The analyst will translate business objectives into functional specifications, conduct gap analysis, and partner with technology teams for effective implementation. Key responsibilities include analyzing and designing workflows for various payment processing systems, ensuring compliance with industry standards, and supporting product managers in designing innovative financial solutions.

Must Have

• Collaborate with business stakeholders to gather, analyze, and document business requirements for new and existing payment products or platforms.
• Translate business objectives into detailed functional specifications, user stories, and process flows.
• Conduct gap analysis and recommend scalable, regulatory-compliant solutions in the payments space.
• Partner with technology teams to ensure business requirements are clearly understood and implemented effectively.
• Validate solutions through user acceptance testing (UAT) and ensure alignment with business goals.
• Analyze and design workflows for various payment processing systems — including card payments, digital wallets, ACH, SWIFT, RTP, and instant payments.
• Understand payment gateways, merchant acquiring, switching, and settlement processes.
• Ensure compliance with industry standards and regulations such as PCI DSS, PSD2, ISO 20022, and local payment regulations.
• Collaborate with risk, compliance, and fraud teams to incorporate KYC/AML requirements into product design.
• Support product managers in designing innovative financial solutions, such as embedded payments, open banking APIs, and cross-border remittances.

Good to Have

• Exposure to banking-as-a-service (BaaS), payment orchestration, or merchant onboarding platforms is an advantage.
• SQL or data querying skills for transaction analysis (nice to have).

Company Description

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change.

By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses.

From prototype to real-world impact - be part of a global shift by doing work that matters.

Job Description

Key Responsibilities

Business Analysis & Requirements Management

• Collaborate with business stakeholders to gather, analyze, and document business requirements for new and existing payment products or platforms.
• Translate business objectives into detailed functional specifications, user stories, and process flows.
• Conduct gap analysis and recommend scalable, regulatory-compliant solutions in the payments space.
• Partner with technology teams to ensure business requirements are clearly understood and implemented effectively.
• Validate solutions through user acceptance testing (UAT) and ensure alignment with business goals.

Payments & FinTech Domain Expertise

• Analyze and design workflows for various payment processing systems — including card payments, digital wallets, ACH, SWIFT, RTP, and instant payments.
• Understand payment gateways, merchant acquiring, switching, and settlement processes.
• Ensure compliance with industry standards and regulations such as PCI DSS, PSD2, ISO 20022, and local payment regulations.
• Collaborate with risk, compliance, and fraud teams to incorporate KYC/AML requirements into product design.
• Support product managers in designing innovative financial solutions, such as embedded payments, open banking APIs, and cross-border remittances.

Qualifications

Experience: 6–10 years

We are seeking a dynamic and detail-oriented Business Analyst with strong experience in the FinTech industry, particularly in the payments domain. The ideal candidate will bridge the gap between business needs and technology solutions, working closely with product, engineering, and operations teams to deliver high-impact financial and digital payment products.

Required Skills & Experience

Core Competencies

• 6+ years of experience as a Business Analyst in FinTech, Banking, or Payments.
• Strong understanding of payment systems, transaction lifecycles, and settlement processes.
• Experience with requirements gathering, UML modeling, use case diagrams, and workflow documentation.
• Exposure to Agile/Scrum methodologies; experience working with tools like JIRA, Confluence, or Azure DevOps.
• Familiarity with APIs, microservices, and data integration concepts in payment systems.
• Excellent analytical, problem-solving, and communication skills.

Technical & Domain Knowledge

• Knowledge of card networks (Visa, MasterCard, Amex) and real-time payment systems.
• Understanding of open banking, tokenization, and digital identity frameworks.
• Exposure to banking-as-a-service (BaaS), payment orchestration, or merchant onboarding platforms is an advantage.
• SQL or data querying skills for transaction analysis (nice to have).

Additional Information

At Endava, we’re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.