Job Description
Our customer is the leading school transportation provider in North America. N-iX is a strategic long-term partner driving digital transformation. As a Senior Business Analyst, you will lead account expansion, working with multiple work streams and stakeholders, defining product strategy, capturing requirements, and ensuring user value delivery.
Good To Have:
- Experience in transportation and commuting services domains.
- French language skills.
Must Have:
- Support end-to-end product strategy, defining solution value through customer pain points and PO vision.
- Capture requirements from business stakeholders and prepare user stories with detailed acceptance criteria.
- Drive an MVP mindset, ensuring definition of minimum value and user-testable team outputs.
- Work closely with the technology team to ensure User Value delivery in line with User Story goals.
- Support a shared understanding of User Stories across the team, particularly their value and prioritization.
- Ensure backlog captures dependencies on vendors and other parallel work, closer to Technical/Process detail.
- Ensure the roadmap is aligned with backlog priorities.
- Solid understanding of the MVP mindset and short-term planning value.
- At least 3 years of experience in Scrum, SAFe, or LeSS framework environment.
- Experience writing User Stories and decomposing work for prioritization.
- Strong communication skills to convey complex messages and trade-offs.
- Comfortable with processes/technology/IT to problem-solve with technical teams.
- Strong leadership and influencing skills to explain complex details to diverse groups.
- Strong problem solver with ability to lead team and push solutions.
- Advanced English level.
Perks:
- Flexible working format (remote, office-based or flexible).
- Competitive salary and good compensation package.
- Personalized career growth.
- Professional development tools (mentorship program, tech talks, trainings, centers of excellence).
- Active tech communities with regular knowledge sharing.
- Education reimbursement.
- Memorable anniversary presents.
- Corporate events and team buildings.
- Other location-specific benefits.
We are looking for a skillful Senior Business Analyst to join our team.
About the project:
Our customer is the leading school transportation provider in North America, being the owner of more than a half of all yellow school buses in the United States. Every day, the company completes 5 million student journeys, moving more passengers than all U.S. airlines combined and delivers reliable, quality services for 1,100 school districts.
N-iX has built a successful cooperation with the client delivering a range of complex initiatives. As a result, N-iX has been selected as a strategic long-term partner to drive the digital transformation on an enterprise level, fully remodeling the technology landscape for 55,000 employees and millions of people across North America.
As a Senior Business Analyst, you will be at the forefront of the account expansion, working with multiple work streams and stakeholders. This is a tremendous opportunity to prove yourself and unlock the new growth frontiers.
Responsibilities:
- Support the end-to-end product strategy, defined by Lead Product Manager, helping to define and shape solution value through a focus on customer pain points and PO vision
- Captures requirements from business stakeholders and prepares user's stories with detailed acceptance criteria
- Drive an MVP mindset across the team, ensure that the definition of minimum value and user-testable team outputs
- Work closely with the technology team to ensure the delivery of User Value in line with User Story goals
- Support a shared understanding of User Stories across the team, particularly why they are valuable/prioritized
- Ensure backlog captures dependencies on vendors and other parallel work, being closer to Technical / Process detail than Journey Owner
- Ensure the roadmap is aligned with backlog priorities
Requirements:
- Solid understanding of the MVP mindset, understanding the value of short-term planning
- At least 3 years of experience working in Scrum, SAFe, or LeSS framework environment
- Experience with writing User Stories, decomposing work to drive prioritization
- Strong communication skills with the ability to communicate complex messages and trade-offs, telling a compelling story
- Comfortable with processes/ technology/IT to be able to understand and help problem solve with the technical team(s), addressing their concerns
- Strong leadership and influencing skills, with confidence in explaining complex processes or technical details to diverse groups of people
- Strong problem solver with the ability to lead the team and to push the solution and progress
- Would be a big plus: Experience in transportation and commuting services domains
- Advanced English level
- French is nice to have.
We offer\*:
- Flexible working format - remote, office-based or flexible
- A competitive salary and good compensation package
- Personalized career growth
- Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
- Active tech communities with regular knowledge sharing
- Education reimbursement
- Memorable anniversary presents
- Corporate events and team buildings
- Other location-specific benefits
\*not applicable for freelancers
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