Business Analyst- KYC - Capital Market/IB Domain

Capco is seeking a Senior Business Analyst with 5-8 years of experience in financial services, specifically in Capital Market/IB Domain. The role focuses on Customer Due Diligence (CDD), Know Your Customer (KYC), and Anti-Money Laundering (AML) within regulatory frameworks. The analyst will support large banks in their transformation agendas, working in an Agile environment to elicit, analyze, and document business and functional requirements, refine user stories, and ensure compliance with financial regulations. Key responsibilities include stakeholder collaboration, system implementation support, and active participation in testing activities.

Must Have

• Elicit, analyze, and document business/functional requirements.
• Work in Agile environment (Scrum, Kanban, SAFe).
• Lead workshops and stakeholder meetings.
• Support system implementation and process reengineering.
• Ensure compliance with KYC, AML, CDD regulations.
• Assist in test planning, execution, and UAT.
• Identify and mitigate project risks.
• Manage stakeholder relationships.
• 5+ years as Business Analyst in financial services.
• Expertise in SDLC and documentation (BRDs, FRDs, user stories).
• Proficiency with JIRA, Confluence, SQL.

Good to Have

• Experience working in large global banks or financial institutions.
• Certification in Agile (CSPO, SAFe, or equivalent).
• Certification in Business Analysis (CBAP, BCS, or equivalent).
• Exposure to automation and digitization initiatives within compliance and risk functions.

Perks & Benefits

• Engaging projects with international and local banks.
• Innovative thinking, delivery excellence, thought leadership.
• Tolerant, open culture that values diversity, inclusivity, and creativity.
• Opportunity for career growth with no forced hierarchy.
• Competitive advantage through diversity of people and perspective.

Role Description

We are seeking a highly skilled Senior Business Analyst with strong Agile expertise and a strong exposure within the financial services industry. The ideal candidate will have experience supporting large banks in their transformation agendas and/or working in Change the Bank (CTB) roles at major financial institutions. This role requires domain expertise in Customer Due Diligence (CDD), Know Your Customer (KYC), Anti-Money Laundering (AML), and related regulatory frameworks.

Key Responsibilities

• Collaborate with business stakeholders to elicit, analyze, and document business and functional requirements.
• Develop comprehensive requirements understanding, ensuring alignment with regulatory and operational needs.
• Work closely with Product Owners, Scrum Masters, and development teams in an Agile environment, refining user stories, acceptance criteria, and ensuring deliverables meet business expectations.
• Lead and facilitate workshops, interviews, and stakeholder meetings to gather requirements and define business processes.
• Support system implementation, data migration, and process reengineering initiatives within the financial services domain.
• Ensure traceability of business requirements throughout the project lifecycle.
• Provide subject matter expertise in KYC, AML, and CDD processes, ensuring compliance with financial regulations and industry best practices.
• Assist in test planning, execution, and validation of system functionality against business requirements.
• Identify risks, dependencies, and constraints in projects and proactively mitigate issues.
• Develop and maintain strong relationships with stakeholders, including compliance, risk, operations, and technology teams.
• Actively drive and participate in testing activities, including defining test scenarios, writing test cases, performing UAT, and supporting defect resolution.

Key Skills & Qualifications

• Experience: Minimum 5+ years as a Business Analyst, with significant experience in financial services, supporting regulatory-driven projects.
• Domain Expertise: Strong knowledge of KYC, AML, CDD, and related regulatory requirements.
• Agile Methodologies: Deep understanding of Scrum, Kanban, SAFe, or similar Agile frameworks.
• Project Lifecycle Knowledge: Hands-on experience across the entire software development lifecycle (SDLC), including requirements gathering, solution design, testing, and implementation.
• Stakeholder Engagement: Proven ability to interact with senior stakeholders, business users, and technical teams.
• Documentation: Expertise in writing BRDs, FRDs, user stories, process flows, and data mapping documents.
• Tools & Technologies: Familiarity with JIRA, Confluence, BPM tools, SQL for data analysis, and financial services platforms.
• Regulatory Compliance: Understanding of financial crime compliance, risk management, and global regulatory frameworks.

Preferred Qualifications

• Experience working in large global banks or financial institutions.
• Certification in Agile (CSPO, SAFe, or equivalent) or Business Analysis (CBAP, BCS, or equivalent).
• Exposure to automation and digitization initiatives within compliance and risk functions