Business-System Analyst

We are looking for a Business-System Analyst with an interdisciplinary profile, combining analytical, technical, and communication skills. The ideal candidate has experience in system or business analysis as well as technical foundations - such as experience in system design. This role is part of IT Operations - a team within the CD PROJEKT RED Operations department that delivers and maintains the best possible IT environment for the company, ensuring projects, processes and daily work run smoothly and efficiently.

Must Have

• Supporting the development of internal processes
• Collecting and analyzing business and technical requirements
• Advising business and technical stakeholders on optimal system solutions
• Supporting technical and business teams at every stage of work
• Creating User Stories, analytical documentation, and guidelines for engineers
• Describing test cases and conducting User Acceptance Testing (UAT)
• Designing solution architecture based on architectural strategy (UML)
• Modeling integration sequences between systems (UML)
• Data modeling skills (UML – simple tabular models, relationships, keys)
• Business process modeling (BPMN)
• Basic knowledge of integration patterns (API-based integrations, event-driven, webhooks)
• Awareness of IT security fundamentals: roles, permissions, API security (e.g., OAuth 2.0)
• Basic SQL knowledge – writing simple queries and understanding data structures
• Good command of English
• Strong communication skills and the ability to collaborate with business without unnecessary technical jargon
• Proactivity, eagerness to learn, and strong self-organization
• Comfort working in an environment with incomplete or changing requirements, with the ability to ask clarifying questions

Good to Have

• Experience testing APIs using professional tools (e.g., Postman, Insomnia, SoapUI)
• Ability to diagnose issues by analyzing system logs, integration errors, and monitoring
• Experience with low-code/no-code tools (e.g., BPMS, iPaaS)
• Knowledge of ETL/ELT fundamentals and data processing in cloud environments
• Experience working with the Atlassian stack (Jira, Confluence)
• Experience with agile methodologies (Scrum, Kanban)
• Understanding of the GameDev industry
• Knowledge of production and operational processes (e.g., production, finance, administration, HR)
• A passion for games

Perks & Benefits

• Relocation package (flight ticket, company apartment for first month, pet relocation, shipping belongings)
• Relocation assistance (legalization operations, finding residence, tax settlements)
• Polish lessons for foreign employees (and spouse or partner)
• Life insurance (comprehensive pension and insurance plans)
• Annual budget for medical expenses (for those working outside Poland)
• Psychological and psychiatrist care (free mental health support and well-being webinars)
• Paid Leave (20 to 26 days of holiday per year, paid sick leave)
• Gym Membership Reimbursement
• Menstrual Leave (one extra day off each month for period pain)
• RED Parents Network (support for working parents, childcare benefits, family-friendly events)
• Flexible working hours (start workday anytime between 8 and 10 AM CET)
• Access to cafeteria platform for vouchers and codes to shops, cinemas, and public transport reimbursement
• Training, lectures and courses (internal workshops, external training, knowledge-sharing, online tutorials, e-learning classes)
• Gifts for newborn rebels and regular chances to nab cool swag
• Dog-friendly office
• Social events (regular gatherings at the studio)
• Healthy selections in canteens
• Truly international working environment
• Electric car charging points and green zones on campus
• Designated space for bicycle, bicycle repair equipment and showers
• Onsite, well-equipped gym with a climbing wall, daily Gym Assistant support, and yoga and boxing classes
• No dress-code

Company Description

To create revolutionary, story-driven RPGs which go straight to the hearts of gamers — this is our mission. Want to dive deeper into our company’s culture? Explore our social media and check out our YouTube channel where we share behind-the-scenes insights and stories direct from our team members!

Job Description

We are looking for a Business-System Analyst with an interdisciplinary profile, combining analytical, technical, and communication skills. The ideal candidate has experience in system or business analysis as well as technical foundations - such as experience in system design.We value individuals who can communicate with business stakeholders in a clear and accessible way while also navigating technical environments with ease.

This role is part of IT Operations - a team within the CD PROJEKT RED Operations department that delivers and maintains the best possible IT environment for the company. We provide systems, platforms and support to ensure that our projects, processes and daily work run smoothly and efficiently.

Scope of responsibilities

• Supporting the development of internal processes
• Collecting and analyzing business and technical requirements.
• Advising business and technical stakeholders on optimal system solutions.
• Supporting technical and business teams at every stage of work.
• Creating User Stories, analytical documentation, and guidelines for engineers.
• Describing test cases and conducting User Acceptance Testing (UAT).

Qualifications

• Designing solution architecture based on architectural strategy (UML).
• Modeling integration sequences between systems (UML).
• Data modeling skills (UML – simple tabular models, relationships, keys).
• Business process modeling (BPMN).
• Basic knowledge of integration patterns (API-based integrations, event-driven, webhooks).
• Awareness of IT security fundamentals: roles, permissions, API security (e.g., OAuth 2.0).
• Basic SQL knowledge – writing simple queries and understanding data structures.
• Good command of English (communication with coworkers, vendors, working with documentation).
• Strong communication skills and the ability to collaborate with business without unnecessary technical jargon.
• Proactivity, eagerness to learn, and strong self-organization.
• Comfort working in an environment with incomplete or changing requirements, with the ability to ask clarifying questions.

Nice to have

• Experience testing APIs using professional tools (e.g., Postman, Insomnia, SoapUI).
• Ability to diagnose issues by analyzing system logs, integration errors, and monitoring.
• Experience with low-code/no-code tools (e.g., BPMS, iPaaS).
• Knowledge of ETL/ELT fundamentals and data processing in cloud environments.
• Experience working with the Atlassian stack (Jira, Confluence).
• Experience with agile methodologies (Scrum, Kanban).
• Understanding of the GameDev industry.
• Knowledge of production and operational processes (e.g., production, finance, administration, HR).
• A passion for games.

Additional Information

Working Mode

Office-First setup (working mainly from our Warsaw office).

Relocation Support

• Relocation package – flight ticket, company apartment for your first month, relocating your pet, shipping your belongings — it’s all covered.
• Relocation assistance — processing your legalization operations for you, assistance with finding residence, tax settlements — all you need to feel right at home is taken care of.
• Polish lessons for foreign employees — and for your spouse or partner, too.

Health & Well-Being

• Life insurance — comprehensive pension and insurance plans to protect you and your loved ones.
• Annual budget for medical expenses (for those working outside Poland).
• Psychological and psychiatrist care — free mental health support and various well-being webinars.
• Paid Leave — from 20 to 26 days of holiday for every team member per year, and paid sick leave.
• Gym Membership Reimbursement.
• Menstrual Leave — employees who menstruate can take one extra day off each month when experiencing period pain.
• RED Parents Network — support for working parents, including childcare benefits, and family-friendly events.

Perks & Professional Growth

• Flexible working hours — start your workday anytime between 8 and 10 AM (CET).
• REDs have access to the cafeteria platform through which they can receive vouchers and codes to shops, cinemas, and public transport reimbursement.
• Training, lectures and courses — internal workshops, external training for each employee, knowledge-sharing initiatives, online tutorials, and e-learning classes are all available. There’s always something to learn!
• Gifts for newborn rebels and regular chances to nab some cool swag!

Social Activities & Life in the Office

• Dog-friendly office — bring your pooch with you and look after them while working! There’s always a furry friend or two to meet at the studio.
• Social events — we host regular gatherings at the studio where we can all unwind, play games, and just have some fun together.
• Healthy selections — ​​our canteens offer a range of healthy meals.
• Truly international working environment — a chance to meet and work with a diverse selection of people from all around the world.
• Sustainability is an ongoing commitment for us, and our campus has electric car charging points, green zones, and much more. Read all about it on our Beyond the Game Blog.
• A designated space for your bicycle, as well as bicycle repair equipment and showers available whenever you need them.
• An onsite, well-equipped gym with a climbing wall, daily Gym Assistant support, and yoga and boxing classes.
• No dress-code — we like to keep it casual.

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