Lead Application Developer (Internal Developer Portal)

Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

As a Lead Engineer, you will serve as the technical and strategic leader for the development and evolution of the Internal Developer Platform (IDP). You will drive the platform's roadmap execution, align it with organizational objectives, and ensure its scalability, reliability, and extensibility. This is a high-impact role requiring technical depth, architectural foresight, and leadership in guiding teams.

Key Responsibilities:

• Strategic Leadership
• Define the architecture and long-term vision for the IDP, aligning it with our roadmap and business objectives.
• Identify gaps in current developer workflows and implement features to enhance engineering efficiency.
• Champion the adoption of best practices for IDP development and operations.
• Roadmap Execution
• Lead the implementation of key roadmap initiatives, such as:
• Advanced blueprint and entity customization to support complex workflows.
• Development of a self-service developer portal with end-to-end integration for provisioning and deployment.
• Automation of repetitive tasks via API, Automation Scripts and Webhook orchestration.
• Technical Execution
• Design and implement scalable, event-driven architectures for the IDP using queued systems.
• Lead the integration of Port IDP with external tools and platforms, ensuring seamless interoperability.
• Build observability features into the IDP, leveraging tools like Prometheus and Grafana for performance monitoring.
• Mentorship & Team Enablement
• Act as a subject matter expert for the IDP platform, developing features and helping the team to resolve their ongoing issues.
• Foster a culture of technical excellence and collaboration within the platform team.
• Security, Compliance, and Governance
• Establish and enforce governance policies for platform access, usage, and modifications.
• Drive compliance with enterprise security standards, particularly in API and Webhook integrations.
• Optimization & Scalability
• Continuously optimize the performance and scalability of the IDP.
• Evaluate new technologies and frameworks to future-proof the platform.

Qualifications:

• 10-12 years in platform engineering, with Hands-on development in large-scale SaaS or cloud environments.
• Technical Expertise:
• Deep understanding of IDP and customization capabilities.
• Proven expertise in API development, event-driven architectures, and queued systems.
• Strong background in IaC tools like Terraform or CloudFormation.
• Mastery of AWS cloud services and Kubernetes for scalable application deployment.
• Experience with building developer portals and enabling self-service workflows.
• Must have hands-on with IDP tools like port, cortex etc
• Leadership Skills:
• Proven ability to technically guide the teams and dive into the solving problems and ready for getting their hands dirty.
• Strong collaboration and communication skills for working across functional teams and stakeholders.

About our culture

Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.