Lead Software Engineer - #7217

New Relic is seeking a Lead Software Engineer to drive the design, development, and enhancement of core features for its AI observability platform. This role involves building scalable, secure, and reliable microservices, optimizing performance, and maintaining platform stability. The engineer will collaborate with teams, write high-quality code, and contribute to improving processes, leveraging advanced technologies to provide real-time insights into software applications and infrastructure performance.

Must Have

• Drive design, development, and enhancement of core AI platform features.
• Deliver scalable, secure, and reliable micro-services architecture solutions.
• Proactively identify and address performance bottlenecks.
• Build thoughtful, high-quality, maintainable code.
• Collaborate with teams and external contributors to solve problems.
• Bachelor’s degree in Computer Science or related field.
• 8+ years experience with Python in production-grade applications.
• Experience designing and maintaining large-scale cloud platforms.
• Strong understanding of scalable distributed systems and microservices.
• Proficiency in Flask/FastAPI, Pydantic, asyncio, aiohttp, Decorators, Pytest.
• Competency in Python threading, multiprocessing, Coroutines, and GIL.
• Experience building secure infrastructure and leading incident management.
• Experience with Relational and NoSQL DBs, SQS/Kafka/RabbitMQ.
• Up-to-date with AWS/Azure/GCP, Serverless, Docker, Kubernetes, CI/CD.

Good to Have

• Exposure to Machine Learning and GenAI technologies.
• Experience with Observability.

Perks & Benefits

• Flexible workforce model (fully office-based, fully remote, or hybrid).
• Diverse, welcoming, and inclusive environment.
• Reasonable accommodation for application/recruiting process.

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!

Your opportunity

At New Relic, we provide businesses with a state-of-the-art observability platform, leveraging advanced technologies to deliver real-time insights into the performance of software applications and infrastructure. We enable organizations to monitor, analyze, and optimize their systems to achieve enhanced reliability, performance, and user experience.

New Relic is a leader in the industry and has been on the forefront of developing cutting edge AI/ML solutions to revolutionise observability.

What you'll do

• Drive the design, development, and enhancement of core features and functionalities of our AI platform with micro-services architecture and deliver scalable, secure and reliable solutions
• Be proactive in identifying and addressing performance bottlenecks, applying optimizations, and maintaining the stability and availability of our platform
• Build thoughtful, high-quality code that is easy to read and maintain
• Collaborate with your team, external contributors, and others to help solve problems. Write and share proposals to improve team processes and approaches.

This role requires

• Bachelor’s degree in Computer Science discipline or related field
• 8+ years of experience as a Software Engineer working with Python, developing production grade applications
• Demonstrated experience in designing, developing, and maintaining large-scale cloud platforms with a strong understanding of scalable distributed systems and microservices architecture
• Proficiency in back-end frameworks such as Flask/FastAPI; Pydantic for robust models; asyncio, aiohttp libraries for asynchronous request handling; Decorators for abstraction; Pytest for testing
• Competency in using Python threading and multiprocessing modules for parallel task execution. Knowledge of Coroutines. Understand the GIL and its implications on concurrency
• Experience in building secure infrastructure having simulated race condition attacks, injection attacks; leading teams through real incident management situations with strong debugging skills
• Demonstrated experience in working with both Relational and NoSQL DBs; message queueing systems (SQS/Kafka/RabbitMQ)
• Up to date with cloud technologies - AWS/Azure/GCP, Serverless, Docker, Kubernetes, CI/CD pipelines among others

Bonus points if you have

• Exposure to Machine Learning and GenAI technologies
• Experience with Observability

Please note that visa sponsorship is not available for this position.

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com

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We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance

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Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.

Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy

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