Lead Solutions Consultant, Observability and Service Management

As an OSM (Observability & Service Management) Solutions Consultant at OpenText, you will help customers realize the value of OpenText’s Observability & Service Management solutions. You’ll work with clients to assess their IT operations, showcase how OSM solutions enhance visibility, automation, and resilience, and drive their digital transformation. Your expertise will empower enterprises to simplify, automate, and transform their IT operations with OpenText’s OSM Cloud.

Must Have

• Fluent Czech and English
• Work experience in presales and solution consulting roles
• Strong understanding of Observability, ESM, CI/CD and cloud platforms
• Excellent presentation abilities
• Excellent communication abilities
• Excellent problem-solving abilities
• Self-driven, collaborative, and customer-focused with a global mindset

Good to Have

• Communication level in Ukrainian
• Communication level in Russian
• DevOps-driven ITOps principles experience
• DevOps principles like automation, collaboration, testing and continuous delivery experience

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

As an OSM (Observability & Service Management) Solutions Consultant, you will help customers realize the value of OpenText’s Observability & Service Management solutions. You’ll work with clients to assess their IT operations, showcase how OSM solutions enhance visibility, automation, and resilience, and drive their digital transformation. This role is virtual, Prague, Czechia.

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WHAT THE ROLE OFFERS

• Partner with sales teams throughout the sales cycle as a trusted technical advisor.
• Design and deliver tailored OSM demos, proofs of concept, and solution presentations.
• Collaborate with customers to align scalable, cloud-ready solutions with business goals.
• Support technical scoping, RFP responses, and solution development.
• Represent OpenText at events, building strong customer and industry relationships.

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WHAT YOU NEED TO SUCCEED

• Fluent Czech and English are essential; a communication level in Ukrainian or Russian is beneficial.
• Work experience in presales and solution consulting roles.
• Strong understanding of Observability, ESM, CI/CD and cloud platforms.
• DevOps-driven ITOps and DevOps principles like automation, collaboration, testing and continuous delivery experience are welcomed
• Excellent presentation, communication, and problem-solving abilities.
• Self-driven, collaborative, and customer-focused with a global mindset.

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ONE LAST THING

Join us as an OSM Solutions Consultant and help shape the future of Observability & Service Management. Your expertise will empower enterprises to simplify, automate, and transform their IT operations with OpenText’s OSM Cloud.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com

. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.