Live Sport Coverage Community Manager

We are seeking an experienced Community Manager to support with out-of-hours (weekend) community management for one of the biggest technology brands in the world. The work is specifically geared towards supporting a partnership with Formula 1 and coverage of the races.

This contract runs August 2025-December 2025 with the option to extend.

The 1000heads Community team is a proud, powerful collective of Social Media obsessives driven to deliver kick-ass editorial + social conversation to some of the world’s most impressive brands. You will work closely with a host of departmental specialists, from Insights to Design to Strategy, to deliver transformational social-first work for our clients. From cultivating online conversation through quality-led moderation to crafting and activating the editorial vision for our clients - everything we do is delivered with the belief that fans of a brand brought together as a community can become an unstoppable force.

To be part of the community team, you must be a social platform obsessive, a curious copywriter and a publishing platform junkie. If TikTok gives you thrills and carefully curated, Instagram feeds leave you visibly electric; this is the team for you.

Role

• Community Engagement Focus:
• Primary responsibility is engaging with partners and the broader community on behalf of our client.
• This includes responding to comments, reposting partner content, and maintaining a high level of community presence during key Formula 1 weekends.
• Event-Based Weekend Support:
• A standard weekend support session is expected to last approximately 3 hours per day.
• On weekends with both Saturday and Sunday events, two distinct sessions may be required.
• Event Awareness and Contextual Understanding:
• Ideally, the Community Manager should watch the Formula 1 Grand Prix live to provide relevant and informed community engagement.
• If live viewing is not possible, reviewing highlights or live updates is acceptable as an alternative.
• Pre-Event and Partner Support:
• Occasional pre-event partner engagement may be required, such as reposting approved partner content.
• Publishing support in advance of a Grand Prix is not typically expected, but may be briefed on an ad hoc basis.
• Channel Prioritisation:
• Primary platforms for engagement include Instagram and X (formerly Twitter).
• Escalation Protocol:
• A clear escalation pathway will be provided for handling sensitive or high-risk community responses.
• The Community Manager will follow a pre-defined traffic light system to guide engagement decisions.
• Scheduling and Roster Planning:
• The client will provide a list of key Formula 1 events to guide advance planning.
• A minimum notice period will be required to confirm or cancel support sessions.
• Flexibility for International Coverage:
• While the primary focus is EU-based support, some races may take place in non-European time zones.