Localization Project Coordinator, Production (Contractor)

1 Year ago • All levels • Product Management

Job Summary

Job Description

LILT is a company specializing in cutting-edge language technology and AI-powered translation for enterprises. They are seeking a Localization Project Coordinator, Production (Contractor) to join their global Production Team, which operates across four continents. The role involves supporting production execution across a portfolio of accounts, working under the supervision of a Project Manager or Senior Project Manager. The coordinator will provide back-office support within a specific timezone to enable 24/5 production delivery, working with a team of production managers and other project coordinators globally. Key responsibilities include executing project management tasks, utilizing technical tools like Jira and LILT Translation Editor, providing status updates, and maintaining performance against KPIs. The job involves assigning linguists, managing deadlines, tracking assignment status, communicating with linguists, coordinating queries, reassigning projects, data entry, and handling translation quality feedback.
Must have:
  • Executes project management tasks.
  • Utilizes technical tools (Jira, LILT Editor).
  • Provides status updates.
  • Maintains performance against KPIs.
  • Assigns linguists to projects.
  • Manages project deadlines.
  • Tracks assignment status.
  • Communicates with linguists.
  • Coordinates linguist queries.
  • Reassigns projects as needed.
  • Handles data entry and administration.
  • Sends/receives translation quality feedback.
  • Checks QA status.
  • Delivers projects by deadlines.
  • Ensures accurate system admin.
  • Understands production workflows.
  • Follows correct protocols.
  • Escalates production risks.
Good to have:
  • Bachelor's degree (Master's preferred).
  • Proficient in English (professional level).
  • Past experience in translation, project coordination, or localization.
  • Strong organizational skills with attention to detail.
  • Multitasking skills.
  • Ability to meet deadlines and work under pressure.

Job Details

LILT in the News

About LILT

LILT was founded by Spence and John, who met at Google working on Google Translate and saw the need for better AI-powered translation in the enterprise. Since 2015, LILT has focused on building cutting-edge language technology, investing early in Large Language Models to improve translation quality and meet the demands of global organizations.

Today, LILT’s Contextual AI Engine, Connector APIs, and Human Adaptive Feedback deliver accurate, nuanced translation across text, video, and speech in 100+ languages. Integrated with 100+ business systems, LILT helps enterprises scale global growth and deliver seamless multilingual experiences. We are trusted by Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global Enterprises. LILT is backed by visionary investors including Intel Capital, Sequoia Capital, and Redpoint.

The Production Team at LILT

LILT’s Production Team is a global workforce, operating across four continents.  We are passionate about localization and making information accessible to all.  The Team spans project management, program management, quality, and talent management, working with some of the world’s largest organizations.  

Working in LILT’s Production Team you will have access to leading tools, collaborative teammates, and opportunities to make a real impact.

What You’ll Do

The Project Coordinator ensures successful production execution across a portfolio of accounts. 

Under the supervision of a Project Manager or Senior Project Manager, the Project Coordinator provides back-office (non-customer facing) support in a specific timezone to enable 24/5 production delivery. 

They will work with a team of production managers, primarily based in Europe, and a base of project coordinators who are located globally.  

Key Responsibilities:

  • Executes project management tasks as required by the Production Team. 

  • Utilises a range of technical tools and systems to executive tasks, including Jira, LILT Translation Editor, QA tools, Front, and Retool. 

  • Provides the necessary status updates and handovers to their Production Managers/Leads as well as Production Coordinator peers.

  • Maintain and exceed performance against KPIs.

Skills and Experience:

  • Assigning linguists to projects based on predefined team lists and by applying automation.

  • Setting and managing project deadlines according to customer SLAs.

  • Tracking assignment status, including acceptance and rejection rates from linguists.

  • Communicates well with local colleagues and internal production team members

  • Communication with linguists to confirm project status, any risks/issues impacting ability to deliver on time.

  • Coordination of queries from linguists; logging queries in the appropriate format/platform, directing responses back to linguists within production timelines.

  • Reassignment of projects to alternative linguists as needed to meet project deadlines or mitigate quality issues.

  • Data entry and administration related to linguist performance, availability and payments.

  • Sending and receiving translation quality feedback (revision reports or other format) to linguists.

  • Checking status of QA checks in LILT and following up with linguists on non-completion / non-compliance.

  • Delivering projects by the project deadlines

  • Ensures all system admin, including data entry, is accurate for their accounts

  • Has a clear understanding of all production workflows and processes related to their tasks and duties.

  • Consistently follows correct protocols for their tasks and accounts.

  • Escalates Production risks/blockers in the appropriate manner to their Production Manager or Lead as soon as they arise.

  • Bachelor’s degree (Master's preferred)

  • Proficient in English at a professional level

  • Past experience includes translation, project coordination/management, linguistic or other localization related activities.

  • Solid organizational skills including meticulous attention to detail and multitasking skills.

  • Able to meet deadlines and work under pressure

Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.

At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns or require accommodations related to the use of AI in our hiring process, please let us know at recruiting@lilt.com.

LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

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