Manager, Business Development - MuleSoft EMEA

1 Month ago • 2-4 Years • Business Development

Job Summary

Job Description

Salesforce is the #1 AI CRM, driving customer success. This role is for a 1st Line Manager in Sales Development MuleSoft EMEA, based in Dublin. You will lead and develop a team of Business Development Representatives (BDRs) to generate pipeline and revenue, supporting EMEA growth. MuleSoft empowers organizations to innovate faster by simplifying application, data, and device integration. You will drive strategic prospecting, operational excellence, and career development within a hyper-growth environment, contributing critically to corporate sales strategy and achieving EMEA objectives.
Must have:
  • Hire, inspire, and lead BDRs to exceed pipeline targets.
  • Drive performance culture through coaching and feedback.
  • Mentor team on sales methodologies and prospecting.
  • Own and execute demand generation strategy.
  • Align with Account Executives for target account strategies.
  • Guide team in executing multi-touch prospecting campaigns.
  • Track and analyze key performance metrics.
  • Implement tools and workflows for productivity.
  • Contribute to scalable processes and best practices.
  • Champion internal mobility, build next-gen AEs.
  • Partner with Sales Academy for onboarding and training.
  • Foster diverse and inclusive team environment.
  • 2-4+ years leadership in Sales/Business Development.
  • Proven ability to coach and develop sales talent.
  • Strong understanding of pipeline generation strategies.
  • Exceptional communication and stakeholder management.
  • Valid work authorization for Ireland.
Good to have:
  • Experience selling or managing teams within EMEA region.
  • Track record of building scalable, repeatable sales processes.
  • Exposure to Sandler, MEDDIC, Challenger Sale, or similar sales methodologies.
Perks:
  • Opportunity to lead a key strategic function in one of the most admired software companies in the world.
  • Clear career path into Senior Management or Regional Sales Leadership.
  • Access to Salesforce’s World-Class Leadership & Development Programs
  • Benefits and resources to support work-life balance.
  • AI agents to accelerate impact.

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Are you ready to lead, inspire, and innovate in a hyper-growth environment?

An exciting opportunity exists in our Sales Development MuleSoft organisation (role based in Dublin) for a 1st Line Manager looking to further their career in a hyper-growth, fast-paced and dynamic environment. You will be a critical contributor to the corporate sales strategy, providing a healthy and reliable sales pipeline to support the overall sales organisation and achieve EMEA objectives..

Why MuleSoft?

At MuleSoft, a Salesforce company, we’re revolutionising the way the world connects. Our mission is to empower organisations to innovate faster by simplifying the way they integrate applications, data, and devices. Industry leaders like Spotify, McDonald’s, and Unilever trust us to stay agile, deliver faster, and maximize their IT investments.

You’ll join a team that’s not just transforming integration but redefining the future of digital transformation. Together, we’re tackling a $443 billion market opportunity with boldness and vision.

We’re looking for a Business Development Manager for our EMEA market who will lead and develop a team of early-career sales professionals (Business Development Representatives - BDRs) to generate pipeline & revenue to fuel the growth of our EMEA business.

You will play a critical leadership role within our high-velocity sales engine, working cross-functionally with Sales, Marketing, Enablement, Strategy, and Programs to drive scalable pipeline generation, strategic prospecting excellence, and continuous career development.

Your Impact:

Team Leadership & Coaching

  • Hire, inspire, and lead a team of BDRs to exceed pipeline generation targets.
  • Drive a culture of performance, accountability, and continuous development through coaching, feedback, and enablement.
  • Mentor team members on sales methodologies, prospecting techniques, discovery, and customer-centric selling.

Strategic Sales Development Execution

  • Own and execute the demand generation strategy in partnership with sales and marketing for the region you support.
  • Align closely with Account Executives and Regional Sales Directors to develop target account strategies and pipeline coverage plans.
  • Guide the team in executing multi-touch, personalised prospecting campaigns that yield high-quality opportunities.

Operational Excellence

  • Track and analyse key performance metrics to identify gaps, trends, and opportunities for growth.
  • Implement tools, cadences, and workflows that optimize productivity and ensure data quality within Salesforce CRM.
  • Contribute to the development of scalable processes and best practices across the EMEA Sales Development organisation.

Career Development & Talent Building

  • Champion Salesforce’s culture of internal mobility by building the next generation of Account Executives and Sales Leaders.
  • Partner with our world-class Sales Academy and Enablement teams to support onboarding, training, and career progression.
  • Foster a diverse and inclusive team environment where every individual can thrive and bring their authentic self to work.

Qualifications:

Required:

  • Circa 2–4+ years of leadership experience in Sales Development, Business Development, or Inside Sales, ideally in a high-growth SaaS or B2B environment.
  • Proven ability to coach and develop sales talent to exceed targets and progress their careers.
  • Strong understanding of pipeline generation strategies, sales metrics, and modern prospecting tools (Salesforce, Outreach, LinkedIn Sales Navigator, etc.).
  • Exceptional communication and stakeholder management skills across cross-functional teams.
  • A growth mindset with a passion for people development, continuous learning, and innovation.
  • Fluent in either French, Italian or German
  • Fluency in English and valid work authorisation for Ireland.

Preferred:

  • Experience selling or managing teams within EMEA region.
  • Track record of building scalable, repeatable sales processes.
  • Exposure to Sandler, MEDDIC, Challenger Sale, or similar sales methodologies.

What’s in it for You?

  • Opportunity to lead a key strategic function in one of the most admired software companies in the world.
  • Clear career path into Senior Management or Regional Sales Leadership.
  • Access to Salesforce’s World-Class Leadership & Development Programs

*LI-Y

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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