Senior Software Engineer

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Team

The Developer Access team enables builders to easily integrate with the Agentforce Platform, providing secure access to Agent Runtime, Agent Preview, and Agent Authoring APIs and driving cross-ecosystem interoperability through open protocols like A2A.

What You’ll Do

• Build, scale and maintain critical features of the Agentforce platform that are used by millions of end users
• Understand the customer/business requirements and translate them to elegant, flexible, and easy-to-use platform capabilities
• Participate in Software Design and Architecture discussions
• Drive the execution and delivery of features by collaborating with architects, product owners, engineers, user experience designers and data scientists
• Develop test strategies, design automation frameworks, write unit and functional tests to drive up code coverage and automation goals
• Lead and mentor junior members of the team
• Adopt, embrace, and promote agile and test-driven software development practices
• Be a multiplier and have a passion for the team and team members’ success
• Be a vocal advocate for technical excellence and help the team members make sound decisions

Required qualifications and skills:

• A related technical degree required
• 5+ years of hands-on experience building, scaling and maintaining large scale microservices and complex distributed systems in the B2B (or B2C) SaaS space that scale for millions of users and is available 24x7
• In-depth working knowledge of Python
• Experience using Analytics and Monitoring tools such as Pingdom, New Relic, Graphite, Sumo Logic and/or Splunk
• Experience with performance optimization (high load, concurrency optimization, etc.)
• Experience with Java/J2EE technologies such as Spring, Spring Boot, Hibernate and EJB
• Experience in web standards and technologies including REST, WebSockets, WebRTC, gRPC, HTTP protocols, Push Notifications, Redis and API lifecycle management
• Solid understanding of SDLC, and best practices in design, development, testing, and deployment including TDD and BDD
• Experience with Agile development methodologies, pair programming, continuous integration (CI) and continuous deployment (CD)
• Ability to support/resolve production customer escalations with excellent debugging and problem solving skills
• Strong verbal and written communication skills. Self driven with superior organizational and project management skills. Ability to work effectively in a distributed team setting
• Available for on-call support on a regular rotation basis

Nice to have skills

• Some Salesforce platform/ecosystem/implementation knowledge (either as a developer or as admin)
• Experience with conversational AI
• Client SDK development
• Experience with Temporal
• Real time communication technologies like WebRTC

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For Washington-based roles, the base salary hiring range for this position is $157,600 to $216,700.

For California-based roles, the base salary hiring range for this position is $172,000 to $236,500.