Manager, DRG Validation

2 Minutes ago • 5-7 Years

Job Summary

Job Description

The Manager, DRG Validation of the Expert Claims Review (ECR) department is responsible for daily operations and team management of the DRG product. This role primarily oversees DRG validation reviews to ensure accurate and compliant coding based on industry standard inpatient coding guidelines, clinical criteria, and policy exclusions. The focus is on analyzing and executing current business and new client implementations, establishing and monitoring team performance metrics, and ensuring client needs are met. You bring a unique blend of personality and professional expertise, inspiring others with your passion and dedication, reflecting your achievements and knowledge.
Must have:
  • Oversee the DRG validation process including management of claim assignment and queues, adherence to client turnaround time and department procedures.
  • Serve as the Subject Matter Expert on DRG validation to team members and other departments within the organization.
  • Lead and manage a team of coding professionals by providing guidance, training, and support to encourage a positive and collaborative team culture.
  • Monitor key performance indicators to track team productivity and accuracy, client and concept trends and implement improvement strategies.
  • Implement and conduct quality assurance program to ensure accurate results to our clients.
  • Collaborate with Product, IT, Implementation and Sales teams to drive growth initiatives and outcomes.
  • Assist in dispute process and defense of denials as necessary.
  • Must remain current in all national coding guidelines including Official Coding Guidelines, AHA Coding Clinic and AMA CPT Assistant.
  • Participate in client facing meetings as necessary.
  • Identify new DRG coding concepts to drive growth opportunities.
  • Recommend efficiencies and process improvements to improve departmental procedures.
  • Maintain awareness of and ensure adherence to Zelis standards regarding privacy.
Good to have:
  • Supervisory experience
Perks:
  • Hybrid and remote friendly culture

Job Details

Position Overview

The Manager, DRG Validation of the Expert Claims Review (ECR) department is responsible for daily operations and team management of the DRG product. The Manager, DRG Validation will be primarily responsible for the oversight of DRG validation reviews to ensure accurate and compliant coding based on industry standard inpatient coding guidelines and rules, evidence based clinical criteria, and policy exclusions. Focus will be on analyzing and executing on current business and new client implementations, establishing, and monitoring team performance metrics and ensuring client needs are met.

What you'll do:

  • Oversee the DRG validation process including management of claim assignment and queues, adherence to client turnaround time and department procedures
  • Serve as the Subject Matter Expert on DRG validation to team members and other departments within the organization
  • Lead and manage a team of coding professionals by providing guidance, training, and support to encourage a positive and collaborative team culture
  • Monitor key performance indicators to track team productivity and accuracy, client and concept trends and implement improvement strategies
  • Implement and conduct quality assurance program to ensure accurate results to our clients
  • Collaborate with Product, IT, Implementation and Sales teams to drive growth initiatives and outcomes
  • Assist in dispute process and defense of denials as necessary
  • Must remain current in all national coding guidelines including Official Coding Guidelines, AHA Coding Clinic and AMA CPT Assistant
  • Participate in client facing meetings as necessary
  • Identify new DRG coding concepts to drive growth opportunities.
  • Recommend efficiencies and process improvements to improve departmental procedures
  • Maintain awareness of and ensure adherence to Zelis standards regarding privacy

What you'll bring to Zelis:

  • Registered Nurse licensure required
  • Inpatient Coding Certification required (i.e., CCS, CIC, RHIA, RHIT)
  • 5 - 7 years reviewing and/or auditing ICD-10 CM, MS-DRG and APR-DRG claims required
  • Supervisory experience preferred
  • Solid understanding of audit techniques and identification of revenue opportunities
  • Experience and working knowledge of Health Insurance, Medicare guidelines and various healthcare programs
  • Strong understanding of hospital coding and billing rules
  • Clinical and critical thinking skills to evaluate appropriate coding
  • Experience conducting root cause analysis and identifying solutions
  • Strong organization skills with attention to detail
  • Outstanding verbal and written communication skills

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About The Company

Zelis is modernizing the healthcare financial experience by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. This platform serves more than 750 payers, including the top 5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

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