Role profile: Empower engineers in learning fast, growing their skills and their careers by providing a frictionless, personalised and engaging learning experiences.

ROLE SUMMARY:

In this role, you will collaborate with subject matter experts and collaborators to create an impactful learning experience that drives individual and organisational capability growth across Engineering, whilst enabling an innovative learning technology ecosystem that provides a seamlessly and engaging experience for the learners.

A key part of the role will be to also drive the engagement and adoption of learning. For that purpose, you will be working accross the Learning & Development team (L&D) and key business partners to support the design of the learning experience and offerings, collecting insights, feedback and defining data-driven strategies to develop dynamic and attractive solutions. You will establish design practices for Engineering learning, advising other learning professionals and the business.

You will support the enhancement of tools and platforms (LXP, LMS and/or other associated technologies for development and administration), proactively seeking out opportunities to find efficiencies and value incorporating AI and new technologies that will simplify and enhance the engineers learning experience.

Your efforts will be crucial in championing a continuous learning environment globally for the Engineering division through the implementation of campaigns addressing key experience struggles.

Key Accountabilities:

• Tailored Learning Experience Design & Delivery: Design and implement customised learning experiences that include self-paced modules, hands-on labs, immersive offerings, and social learning, specifically tailored to the needs of engineers.
• Continuous Improvement of Learning Experience & Ecosystem: Utilise data-driven insights, including baseline assessments and AB testing, to continuously refine and optimize learning offerings for maximum engagement and effectiveness.
• Experience Design Consulting and Collaboration: Forge strong, enduring relationships with local engineers and colleagues to deeply understand their needs and performance challenges, ensuring alignment with global learning strategies across the organisation.

Key responsibilities:

• Collaborates with partners across Engineering, HR and the business, as well as vendor teams and ecosystem partners, to design and implement the learning experience and learning technology roadmap, including but not limited to ongoing enhancement and maintenance of existing platforms (LXP, LMS and/or other associated technologies for talent development and skilling).
• As part of the global Engineering Learning & Career Development team, conducts effective experience design consulting, and leverage data and insights to continuously assess and identify the barriers to learn and grow, to baseline the current experience and identify the specific requirements of new learning solutions.
• Supports the Engineering divisions to understand how they can re-design their learning programmes to sustain the changes and ensure they continuously have the experience they need to meet their evolving skilling ambitions.
• Co-creates with Engineering teams and leverages internal and external ecosystem partners for the Intelligence, Experience, and Content components of the learning solution.
• Designs and shapes the end-to-end learning & development solutions and implements agile and data-led learning practices to the design and creation of learning content and learning experience tools and enablers (assessments, reports, comms, feedback loops, etc.) to drive continuous learning performance improvement.
• Implements learning solutions, which includes curating learning journeys, creating immersive learning, deploying learning technology solutions, conducting skill assessment, measuring the impact of learning, and more.
• Drives the engagement and adoption of the learning by Engineering teams through communications and human-centric campaigns.
• Produces tailored content, training guidance and support tools to assist users, learning communications, reporting, data analytics and insights.
• Leads the digital credentials/badging platform and associated data.
• Assists in the continuous improvement of the LMS, and suite of learning platforms to ensure a user experience that inspires a continuous learning culture and supports our learning academies.
• Supports the learning technology integrations, data transfer and security.
• Coordinates with vendors working with Procurement renewals and participate in new vendor solution review.

To be successful in this role:

• Expertise in Desing Thinking & Service Design Methodologies: Effective coaching of teams in Design thinking practices to streamline learning priorities and accelerate product development.
• Learning Ecosystem & Platforms Savvy: Experience with multiple platforms in a tech stack and associated data flows.
• Impactful Learning Design & Delivery: Ability to design and deliver compelling, high-energy learning products engage and empower a technically skilled audience.
• Strategic Use of Data and Metrics: Employ engineering and educational metrics strategically to tailor learning initiatives to real-world needs and drive ongoing improvements.

WHAT YOU'LL BE DOING:

Design learning experience for engineering, develop learning solutions, tailored to specific use cases, aligned to global standards of proficiency. Utilise Engineering metrics and conduct thorough evaluations of learning effectiveness, using feedback loops to adapt learning solutions promptly. Offer hands-on support and coaching, promoting skill advancement, agile teamwork and promote a continuos learning mindset within the Engineering community. Implement innovative learning experiments, tools and solutions to continuously test and refine the experience. Stay updated on trends and innovations in instructional design, adult learning theories, and learning technologies. Embrace advanced design tools enabling AI.

WHAT YOU'LL BRING:

Core Skills

• Learning Industry Knowledge
• Learning Experience Design
• Learning Intelligence
• UX/UI Design
• Deep understanding of Product management practices.
• Data Analytics
• Strong analytical skills for evaluating product success and making data-informed decisions.
• Service & learning design practices including design thinking, product management.
• Knowledge of modern learning platforms and technologies to baseline and assess skill proficiency.
• Excellent relationship management and interpersonal communication abilities.
• Capable of effective cross-cultural collaboration and communication.
• Multi-media design and development
• Design Thinking
• Program Project Management
• Relationship Management
• Business/industry savvy
• Technology savvy

Specialised Skills:

• Web design / HTML experience including CMS (Content Management System) knowledge—specifically administration including HTML, CSS, and jQuery, among others.
• Skills associated with a graphic designer/developer—for image editing (re-touching, re-sizing, manipulation) and writing/editing code.
• Familiarity with specific engineering metrics such as DORA to measure learning effectiveness.
• Talent & Skilling Solutions
• Experience of Cloud, AI, Automation and data skill growth practices.
• Ability to create and manage a diverse range of learning environments and formats.
• Skills & Competency Architecture
• Innovative Learning Solutions
• Solution Architecting (for learning)
• Content authoring/development tools
• Learning Pathways
• Learning Strategy
• Learning Metrics & Analytics
• Knowledge Management Strategy & Design
• Internal capabilities & ecosystem partners across Experience + Intelligence + Content
• Gen-AI Solutions for Learning

WHAT YOU’LL GET IN RETURN:

In this role, you will uniquely influence the learning experience and culture of engineers across LSEG, contributing to a global design strategy that fosters a culture of continuous learning and growth mindset. You will have access to pioneering tools and methodologies, enabling you to make a significant impact within the organisation. Additionally, you will benefit from vast opportunities for professional growth, networking, and collaboration within a supportive and dynamic distributed team. We take hybrid approach to workplace, this role is Digital First LSEG Purpose and Values Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.