Manager, Field Engineering

14 Minutes ago • 7 Years + • $154,400 PA - $216,125 PA
Software Development & Engineering

Job Description

The Databricks Field Engineering team helps customers maximize value from their data and AI. This role involves managing a team of Solutions Architects (SAs) within the Manufacturing and HiTech Enterprise Segment. You will lead pre-sales professionals focused on enterprise software, big data/analytics, data engineering, data science, and AI, partnering with Sales to drive revenue and ensure customer success. The manager will scale and maintain an efficient Field Engineering team to accelerate Databricks’ market growth.
Must Have:
  • 3+ years of experience building and leading technical pre-sales teams, including hiring, onboarding, coaching, and enabling professionals.
  • 7+ years of experience in the Data + AI space with technical products like data warehousing, big data, data science, machine learning, or AI.
  • Deep technical understanding of Data + AI impact across various industry segments.
  • Technical competence to earn trust from Engineering talent and leadership at Databricks.
  • Ability to act as a trusted advisor to technical executives guiding strategic data infrastructure decisions.
  • Experience leading a team through best practices for technical qualification, proof of concepts, architecture discussions, and product demonstrations.
  • Proven experience hiring, ramping up, promoting, and addressing performance issues for pre-sales professionals.
  • Ability to create a positive team culture and foster working relationships with Field Engineering, Sales, and other internal partners.
  • Experience collaborating with Product Management, Engineering, and Customer Success teams.
  • Demonstrated architectural influence, capable of reviewing complex architectures and guiding teams/customers toward scalable solutions.

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The Databricks Field Engineering team activates and accelerates the value our customers get from their data and AI. Major Enterprises in the U.S. are leveraging the Databricks Data Intelligence Platform to securely deliver AI’s potential to every audience, at scale. Our Field Engineering team is hiring a dynamic Solutions Architecture leader who is not only focused on team culture but also can translate their team vision into a tangible and effective strategy in order to drive our customers’ Data + AI experiences forward.

As a Field Engineering Manager, you will manage a team of Solutions Architects (SAs) for the Manufacturing and HiTech Enterprise Segment of Databricks’ Field Engineering organization. You will lead a dynamic team of pre-sales professionals focusing on enterprise software, big data/analytics, data engineering, data science, and AI. You will partner with Sales (and other Field Engineering technical segments) to increase revenue and help customers become wildly successful. You'll scale and maintain an outstanding Field Engineering team that is efficient in its operations to help accelerate Databricks’ growth in the market.

The impact you will have:

  • You will hire, train, grow, and manage a bar-raising team of Solutions Architects for a company in high-growth mode.
  • Make your customers extremely successful with Databricks and provide outsized value to their businesses.
  • You will maintain a robust hiring pipeline at all times.
  • Establish relationships across the business to make your customers and team successful.
  • Partner with sales leadership to hit sales and consumption targets while ensuring customer success
  • Keep your team of SAs ahead of the technical curve. You will make sure that your team is continuously learning, maintaining advanced knowledge of the data+AI technology stack, and working to provide our customers with the most comprehensive solutions for their needs

What we look for:

  • 3+ years of experience building and leading technical pre-sales teams - hiring, onboarding, coaching, and enabling pre-sales professionals
  • 7+ years of experience in the Data + AI space with a technical product (i.e., data warehousing, big data, data science, machine learning, or AI).
  • A deep technical understanding of the impact that Data + AI can drive within various industry segments
  • Technical competence to earn the trust of Engineering talent and leadership at Databricks.
  • Trusted advisor to technical executives who guide strategic data infrastructure decisions.
  • Lead a team through best practices for technical qualification, proof of concepts, architecture discussions, and product demonstrations.
  • Experience hiring pre-sales professionals, ramping them up to be successful, promoting them into larger roles, identifying and addressing performance issues, and implementing improvement plans.
  • Create a positive team culture and help foster working relationships between Field Engineering, Sales, and other important internal partners.
  • Experience working with other teams such as Product Management, Engineering, and Customer Success.
  • Demonstrated architectural influence. Able to influence and review complex architectures, guiding your team and customers toward ideal solutions that scale.

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