Manager - Live Ops Stumble Guys!

Scopely is seeking a Manager to our Live Operations in the Stumble Guys team!

Stumble Guys is one of our most recent hits, with millions of fans joining the party every single day, constantly keeping it at the top of the charts in over 50 countries and with the ambition of becoming nothing less than a beloved franchise and to be played for many years to come.

At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a distributed team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.

About the Role:

We are looking for a Manager, Live Operations to oversee the execution and troubleshooting of live operations for Stumble Guys. This individual will lead a team of five LiveOps Managers, ensuring smooth, engaging, and high-performing live events and operations. The ideal candidate is highly organized, detail-oriented, and experienced in managing live operations for free-to-play multiplayer games.

What you will do: 

• Team Leadership & Development: Mentor and guide a team of five LiveOps Managers, ensuring a high standard of execution and fostering professional growth.

• Live Operations Execution: Support the planning and oversee the execution, and optimization of in-game events, seasonal content, and time-limited offers.

• Operational Calendar Management: Maintain and manage the LiveOps calendar, ensuring timely execution of updates, events, and promotions.

• Real-Time Issue Management: Monitor live events, identify issues, and lead rapid troubleshooting efforts to minimize downtime and player disruptions.

• Performance Monitoring & Reporting: Analyze event performance data, player engagement trends, and revenue impact to continuously improve LiveOps execution.

• Process Optimization: Develop and refine LiveOps workflows to improve efficiency, reduce errors, and enhance response times.

• Data-Driven Decision Making: Utilize data insights to refine event strategies, improve retention, and drive monetization

• Cross-Team Coordination: Work closely with Marketing, Community, Product, Game Economy, Analytics, and Engineering to align LiveOps execution with broader game objectives.

• Innovation & Experimentation: Identify opportunities for new event formats, engagement tactics, and LiveOps innovations to enhance the player experience.

What you will need:

• Experience: 5+ years in LiveOps, game operations, or related roles, with at least 2 years in a leadership or managerial position.

• LiveOps Expertise: Strong background in executing and optimizing live events, seasonal content, and time-limited in-game promotions.

• Analytical Skills: Ability to analyze performance metrics and make data-driven decisions to improve LiveOps outcomes.

• Problem-Solving Mentality: Ability to anticipate, identify, and resolve issues in a fast-paced, live service environment.

• Cross-Functional Collaboration: Experience working with Marketing, Product, Analytics, and Engineering to execute live events seamlessly.

• Project Management: Strong organizational skills with the ability to manage multiple projects and priorities simultaneously.

• Player-Centric Mindset: Deep understanding of player behaviors and motivations in free-to-play multiplayer games.

About Us

Scopely is a global interactive entertainment and mobile-first video game company, home to many top, award-winning experiences such as "MONOPOLY GO!," “Star Trek™ Fleet Command,” “Stumble Guys,” “MARVEL Strike Force,” and “Yahtzee® With Buddies,” among others.
 
Scopely creates, publishes, and live-operates immersive games that empower a directed-by-consumer™ experience across multiple platforms--from mobile, web, PC and beyond.
 
Founded in 2011, Scopely is fueled by a world-class team and a proprietary technology platform Playgami that supports one of the most diversified portfolios in the games industry.

Recognized multiple times as one of Fast Company’s “World’s Most Innovative Companies,” Scopely is a multi-billion-dollar business due to its ability to create long-lasting game experiences that players enjoy for years.

Scopely has global operations in more than a dozen markets across Asia, EMEA, and North America, and is home to many internal game development teams, referred to as Scopely Studios, with additional game studio partners across four continents.

Scopely was acquired by Savvy Games Group in July 2023 for $4.9 billion, and is now an independent subsidiary of Savvy.

For more information on Scopely, visit: scopely.com