Manager - Workforce Management

7 Months ago • 6 Years + • Human Resource

Job Summary

Job Description

This role requires a Manager with 6+ years of experience in human capital to lead and manage clients, train team members, and contribute to business development. Must have experience in workforce management, HR technology, and change management.
Must have:
  • Workforce Management
  • Human Capital
  • Change Management
  • HR Technology
Good to have:
  • People Analytics
  • Employee Experience
  • HR Operating Model
  • HR Service Delivery
Perks:
  • Client Relationship
  • Team Management

Job Details

Line of Service

Tax

Industry/Sector

Not Applicable

Specialism

General Tax Consulting

Management Level

Manager

Job Description & Summary

A career within People and Organisation services, will provide you with the opportunity to help our clients reset their talent strategies and deliver extraordinary business results through their people. We focus on evaluating and managing their unique challenges so our clients can maximise their return on the overall investment in human capital. You’ll gain a tremendous depth of expertise in all aspects of human capital, including creating sustainable value through people culture and change, designing compensation and retirement strategies, and improving human capital operations.

As a team, we provide specialist advice to organisations to enable them to design, implement and operate their reward & pay programmes as part of their strategic people agenda. We advise a range of local, regional and global clients on all aspects of reward strategy, underlying compliance and governance in many areas of business-driven HR programs.

You should be interested in building and showcasing your skillset within the following areas:

  • Workforce of the future - Strategic workforce planning, workforce practices and future of work readiness assessments.

  • People analytics - Leveraging insights and data to drive decisions on people and organisation requirements and implementation.

  • HR operating model - Aligning HR capabilities and structure to deliver value in line with business strategy.

  • HR service delivery – Exploring different service delivery models (eg. Shared services, outsourcing ) and leveraging technology and automation to drive smart and intuitive people practices.

  • Employee experience – Be able to think differently, usage of design thinking to develop HR practices that engages the mindset and behaviours of the workforce.

  • HR policy & processes review - provide practical frameworks to refine operating processes and reduce costs, or improve service levels across the entire HR services value chain.

  • Ability to analyse data and statistics for trends and patterns with attention to recruitment, hiring practices, motivation, turnover, and compliance with employment laws and regulation. Creating people data sets and aligning these to wider organisational data sets. Using and applying quantitative and qualitative research design and carry out data analysis, from basic to multivariate analysis to solve problem.

Role specific responsibilities:

  • Proactively assist in the management of several clients, while reporting to Senior Managers and above

  • Train, support and lead team members

  • Establish effective working relationships directly with clients

  • Contribute to the development of your own and team’s technical acumen

  • Be actively involved in business development activities to help identify and research opportunities on new/existing clients

  • Continue to develop internal relationships and your PwC brand

  • Develop proposals as part of the team pursuit of advisory engagement opportunities covering research work, preparing proposal decks, carrying out internal risk checks, etc 

  • Ensure the deliverables adheres to the firms' policies and risk management requirements

  • Stay abreast of industry trends and best practices in workforce management and human capital strategy, contributing to the development of thought leadership content.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Develop new skills outside of comfort zone.

  • Act to resolve issues which prevent the team working effectively.

  • Coach others, recognise their strengths, and encourage them to take ownership of their personal development.

  • Analyse complex ideas or proposals and build a range of meaningful recommendations.

  • Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.

  • Address sub-standard work or work that does not meet firm's/client's expectations.

  • Use data and insights to inform conclusions and support decision-making.

  • Develop a point of view on key global trends, and how they impact clients.

  • Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.

  • Simplify complex messages, highlighting and summarising key points.

  • Uphold the firm's code of ethics and business conduct.

Preferred skills

  • Demonstrate problem solving skills and the ability to work in complex and dynamic environments.

  • Minimum 6 years of relevant experience within the human capital domain.

  • Good subject matter knowledge across a range of HR/workforce-related capabilities such as HRT/change management/leadership/organisation design.

  • Excellent verbal, written communication skills and portfolio management skills.

  • Ability to build and sustain client relationships from day one.

  • Collaboration and participation within a highly diverse and inclusive team.

  • Ability to work independently and lead projects or large streams of work.

  • Ability to thrive on challenges, multitask and prioritise workload in a fast-paced environment where quality and speed are of essence.

  • Support the sales cycle and help with practice development and eminence building.

  • Support development of associates by actively guiding them.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

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About The Company

At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 152 countries with over 327,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by visiting us at www.pwc.com. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity.


Content on this page has been prepared for general information only and is not intended to be relied upon as accounting, tax or professional advice. Please reach out to your advisors for specific advice.

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