Manager, Workplace Experience

1 Month ago • 5 Years +

Job Summary

Job Description

Electronic Arts is seeking a Manager, Workplace Experience for their Austin, Texas office. This role is responsible for designing and delivering a productive, collaborative, and well-being-focused workplace. Key responsibilities include implementing workplace strategies, managing daily office operations, coordinating employee engagement programs, overseeing vendor relationships, collaborating with internal teams, analyzing workplace data, and ensuring compliance with health and safety regulations. The ideal candidate will have strong interpersonal and communication skills, leadership abilities, experience with workplace management software, project management expertise, and a creative problem-solving mindset. A Bachelor's degree in a related field and 5+ years of experience in workplace operations or facilities management are required. Certifications like Certified Facility Manager (CFM) or Facilities Management Professional (FMP) are a plus.
Must have:
  • Strong interpersonal and communication skills
  • Proven leadership ability
  • Lead strategic initiatives
  • Experience with workplace management software
  • Project management expertise
  • Creative problem-solving mindset
  • Bachelor's degree in HR, Business, or Facilities Management
  • 5+ years of experience in workplace operations/employee engagement/facilities management
Good to have:
  • Certified Facility Manager (CFM)
  • Facilities Management Professional (FMP)

Job Details

General Information

Locations: Austin, Texas, United States of America 
Role ID
209926
Worker Type
Regular Employee
Studio/Department
People Experience & Workplaces
Work Model
On Site

Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Manager, Workplace Experience

Austin, TX - Onsite

We entertain millions of people across the globe with the most amazing and immersive interactive software in the industry. But making games is hard. That's why we employ the most creative, passionate people in the industry.

Job Overview

The Workplace Experience Manager is responsible for designing and delivering a workplace that fosters productivity, collaboration, and employee well-being. This role blends facilities management, employee engagement, and technology integration to create a seamless and inspiring experience for everyone who enters the office. You will report to the Director, Workplace Experience and work onsite at our Austin office. 

 Key Responsibilities

  • Implement workplace strategies that align with company culture and employee needs

  • Manage daily operations of the physical workspace, including layout, amenities, and cleanliness

  • Coordinate employee engagement programs, wellness initiatives, community-building activations, and our onsite company store 

  • Oversee vendor relationships for services like janitorial, property management, building operations, security

  • Collaborate with, Austin Leaders, People Practices and IT to ensure a cohesive workplace experience

  • Analyze workplace data to improve space utilization and employee satisfaction

  • Ensure compliance with health, safety, and accessibility regulations

 Required Skills and Qualifications

  • Strong interpersonal and communication skills

  • Proven leadership ability to inspire, guide, and influence cross-functional team 

  • Lead strategic initiatives and drive continuous improvement 

  • Experience with workplace management software (e.g., Office 365, Slack, Asana)

  • Project management and organizational development expertise

  • Creative problem-solving and customer service mindset

Why Leadership Matters in This Role

  • You'll be the face of the workplace experience for the Austin office, shaping how employees interact with their environment

  • You'll need to mobilize teams, vendors, and departments to deliver seamless experiences

  • You'll be expected to model company values and cultivate a positive, inclusive culture

 Education and Experience

  • Bachelor's degree in Human Resources, Business Administration, Facilities Management, or related field

  • 5+ years of experience in workplace operations, employee engagement, or facilities management

  • Certifications like Certified Facility Manager (CFM) or Facilities Management Professional (FMP) are a plus



About Electronic Arts
We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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