Market Researcher, Luna Prime Gaming

At Amazon Luna, we're seeking a Market Researcher to develop and lead our customer research strategy. In this strategic leadership role, you'll establish the vision for how customer insights drive Luna's product development and business growth in the competitive cloud gaming market. You'll build scalable research frameworks that influence long-term content, product and business decisions across the organization while developing best practices that elevate research capabilities company-wide.

Key job responsibilities

• Develop scalable research frameworks and methodologies that inform market segments and strategic opportunities
• Influence and define business strategies through data-driven insights that balance customer needs with business objectives
• Lead the definition, design, and delivery of advanced, cross-cutting research initiatives that address complex, undefined business problems
• Serve as a trusted advisor to senior leadership across the organization, particularly in areas where strategy is still being defined
• Deliver actionable insights that solve significantly complex and/or endemic problems
• Develop new mechanisms to generate data and share insights with broader teams
• Identify and synthesize emerging trends in gaming and subscription services
• Establish and manage relationships with external research partners to expand research capabilities

Basic Qualifications

• 5+ years of proven success leading User Research projects with demonstrated impact experience
• Experience with the full range of research methods: qualitative and quantitative, attitudinal and behavioral, with deep expertise in one or more areas
• Experience with all aspects of research (study design, recruiting, moderation, analysis, reporting)
• Experience with behavioral data collection, quantitative data analysis, and statistics

Preferred Qualifications

• Experience working in a highly Agile/Scrum environment
• 10+ years of game industry experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $137,000/year in our lowest geographic market up to $226,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.