Medical Education Program Associate

The Medical Education Program Associate supports all medical education programs for Penumbra’s product lines and therapies. This role involves driving timely execution of logistics and on-site support, ensuring compliance with legal, regulatory, and HCC policies. The associate will interact significantly with sales teams, physicians, external customers, and third-party vendors, playing a crucial role in coordinating and facilitating various medical education initiatives.

Must Have

• Support a wide range of Medical Education Programs
• Coordinate logistics for programs, including planning, site contracting, and execution
• Assemble, ship, and distribute course materials
• Support program registration and travel processes
• Facilitate relationships with third-party vendors
• Provide on-site support for Medical Education Programs, including travel
• Assist with assembling presentation and educational materials
• Prepare and maintain inventory of course materials and demo products
• Support Professional Education CE credit programs
• Adhere to the Company’s Quality Management System (QMS)
• Understand relevant security, privacy and compliance principles
• Bachelor's degree with 1+ year of relevant experience
• Strong oral, written and interpersonal communication skills
• High degree of accuracy and attention to detail
• Proficiency with Microsoft Word, Excel, PowerPoint, and other standard office tools
• Excellent organizational, time management and prioritization skills
• Ability to interact with physicians and healthcare professionals in a professional manner
• Creative, self-motivated, proactive, intuitive, organized, and flexible

Good to Have

• Event planning experience
• Medical device, pharmaceutical, biotech, or other regulated industry experience

Perks & Benefits

• Competitive compensation package
• Benefits and equity program (when applicable)
• Collaborative teamwork environment
• Opportunity to be part of the team revolutionizing treatment of devastating diseases
• Generous benefits package for eligible employees (medical, dental, vision, life, AD&D, short and long-term disability insurance)
• 401(k) with employer match
• Employee stock purchase plan
• Paid parental leave
• Eleven paid company holidays per year
• Minimum of fifteen days of accrued vacation per year (increases with tenure)
• Paid sick time

The Medical Education Program Associate is responsible for supporting all medical education programs for the breadth of Penumbra’s product lines and applicable therapies by driving timely execution of logistics and on-site support. The position must ensure compliance with all legal, regulatory and HCC policies. The position has significant interaction with the sales team, physicians and other external customers and third-party vendors who provide critical support.

What You’ll Work On

• Collaborate with the Medical Education team to effectively support a wide range of Medical Education Programs, including but not limited to dinners, virtual webinars/meetings, PEER meetings, Continuing Education (CE) Forums, Fellows Meetings, National Summits, and Case Observations. Responsibilities include:
• Coordinating logistics for programs, including planning, site contracting, and facilitating seamless execution of in-person and virtual components
• Assembly, shipment, and distribution of course materials to ensure timely delivery and preparedness
• Supporting program registration and travel processes, including attendee communications and confirmations
• Facilitate key relationships with third party vendors like travel agencies, rideshare/car service companies and other vendors who provide key services to ensure successful execution of medical education programs.
• Provide on-site support for Medical Education Programs as and when required. There will be local as well as out-of-state travel over weekends.
• Assist with assembling presentation and educational materials in support of physician and customer programs for medical education.
• Prepare and maintain inventory of all necessary course materials and demo products where needed.
• Support Professional Education CE credit programs.
• Adhere to the Company’s Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures.
• Understand relevant security, privacy and compliance principles and adhere to the regulations, standards, and procedures that are applicable to the Company.
• Ensure other members of the department follow the QMS, regulations, standards, and procedures.
• Perform other work-related duties as assigned

What You Contribute

• Bachelor's degree with 1+ year of relevant experience, or equivalent combination of education and experience
• Event planning experience a plus
• Strong oral, written and interpersonal communication skills
• A high degree of accuracy and attention to detail, and proficiency with Microsoft Word, Excel, PowerPoint, and other standard office tools are required
• Excellent organizational, time management and prioritization skills.
• Ability to interact with physicians and healthcare professionals in a professional manner
• Must be creative, self-motivated, proactive, intuitive, organized, and flexible
• Medical device, pharmaceutical, biotech, or other regulated industry experience desired

Working Conditions

General office environment. Requires some lifting and moving of up to 50 pounds. Hybrid work schedule. Willingness and ability to work on site at headquarters at least 3 times a week. Up to 50% travel (U.S.) including weekends. Ability to work a varied schedule, as needed, which may include evenings and weekends. Potential exposure to blood-borne pathogens. Must be able to move between buildings and floors. Must be able to remain stationary and use a computer or other standard office equipment, such as a printer or copy machine, for an extensive period of time each day. Must be able to read, prepare emails, and produce documents and spreadsheets. Must be able to move within the office and access file cabinets or supplies, as needed. Must be able to communicate and exchange accurate information with employees at all levels on a daily basis.

What We Offer

• A collaborative teamwork environment where learning is constant, and performance is rewarded.
• The opportunity to be part of the team that is revolutionizing the treatment of some of the world's most devastating diseases.
• A generous benefits package for eligible employees that includes medical, dental, vision, life, AD&D, short and long-term disability insurance, 401(k) with employer match, an employee stock purchase plan, paid parental leave, eleven paid company holidays per year, a minimum of fifteen days of accrued vacation per year, which increases with tenure, and paid sick time in compliance with applicable law(s).