Job Description
- Experience with on-premise/cloud deployments
- Familiarity with Office 365, SharePoint APIs
- Experience with Microsoft Flow and Power BI report development
- Exposure to marketing automation tools
- 4-10 years experience in Technical CRM roles
- Strong expertise in Microsoft Dynamics 365 (D365)
- Experience with CRM/XRM versions and D365 customization
- Proficient in web technologies like HTML5, CSS, JavaScript
- Hands-on experience with Microsoft Power Platform
- Experience in DevOps, GIT, and Jira
- Integration experience with third-party applications
- Certified in Microsoft Dynamics 365
- Strong communication and analytical skills
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Job Description
We are looking for a highly skilled Technical CRM Consultant with a strong background in Microsoft Dynamics 365 (D365). The ideal candidate will have hands-on experience in multiple end-to-end implementations, strong technical expertise, and a customer-facing approach.
Primary Skills
- 4–10 years of experience in Technical CRM roles.
- Strong expertise in Microsoft Dynamics 365 (D365) with multiple full-cycle implementations.
- Experience with CRM/XRM versions and D365 customization and configuration.
- Proficient in web technologies: HTML5, CSS, JavaScript, AngularJS, SOAP, REST.
- Hands-on experience with Microsoft Power Platform:
- PowerApps, Power Automate, Power Pages, Power Virtual Agents, Power BI.
- Experience in DevOps, GIT, Jira.
- Integration experience with third-party applications.
- Certified in Microsoft Dynamics 365.
- Strong communication and analytical skills; customer-facing experience.
- Experience in agile delivery models and working under tight timelines.
Secondary Skills
- Experience with on-premise/cloud deployments, support, upgrades, and migrations.
- Familiarity with Office 365, SharePoint APIs, and Dynamics 365 APIs.
- Experience with Microsoft Flow, Power BI report development.
- Exposure to marketing automation tools like:
- RESCO, Scribe, KingswaySoft, ClickDimensions.
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
