Network Operations Director, QSC NA

12 Minutes ago • 10 Years + • Operations

Job Summary

Job Description

Haleon is a leading consumer health company focused on improving everyday health through a portfolio of brands like Sensodyne, Panadol, and Advil. This role of Network Operations Director, QSC NA is a critical, high-visibility position responsible for strategic workstreams including Supply Sourcing Strategy, Productivity Savings Program, Portfolio Simplification, Supply Network capacity management, and Supply performance in North America. The role requires strong strategic ability, excellent communication skills, and emotional intelligence. The candidate must be values-based, proactive, independent, and performance-focused with excellent planning skills. They will act as the eyes and ears for the QSC VP, distilling insights into concise feedback, and possess high learning agility to quickly grasp new concepts and provide solutions.
Must have:
  • BA in Business Administration
  • 10+ years in supply chain lead role
  • Strong analytical skills
  • Strong financial understanding
  • Excellent communication skills
  • Demonstrated networking skills
Good to have:
  • Master's in business administration
  • Experience in CPG or regulated environments
  • Understanding of forecasting, inventory control, demand planning
  • Experience in manufacturing, procurement, logistics
Perks:
  • Competitive pay
  • Comprehensive benefits program
  • Generous 401(k) plan
  • Tuition reimbursement
  • 6 months paid parental leave
  • Discretionary bonus

Job Details

  • Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Tums, Emergen-C, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question. 

    With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge, and expertise, we’re uniquely placed to do this and to grow a strong, successful business.  

    This is an exciting time to join us and help shape the future. It’s an opportunity to be part of something special. 

    Network Operations Director, QSC NA

    This is a critical role, with a high degree of trust and visibility among senior leaders across the North America and QSC Organizations. This role is the owner in North America of multiple relevant strategic workstreams: Supply Sourcing Strategy, Productivity Savings Program, Portfolio Simplification program, Supply Network capacity management and Supply performance, among others.  Strategic ability and Strong stakeholder communication is essential, as are excellent communication skills (both verbal and written), along with high levels of approachability and emotional intelligence The candidate must be values based – trust being a key enabler in delivering against the objectives of the role. They must be proactive, independent and highly performance focused. Excellent planning skills are a must. They should be able to take insights from around the business and distill them into concise feedback for the QSC VP (act as the eyes and ears of the org). They should have a high level of learning agility - need to pick things up quickly across all category and functional areas and bring both objective viewpoints and potential solutions to challenges that present themselves. 

        

      

    Key responsibilities: 

    • North America Sourcing Decisions 

    • Drive, build and arrive to a NA sourcing recommendation to be endorsed by the US LT: implement standard sourcing decision process, templates and decision-making forum.  

    • Balance Global strategy, site capacity, service, cost and investment, and operational capabilities 

    • Lead team: internal NA resources + global resources to benefit NA goals 

    • North America Network Management 

    • Owner of the Long-Term capacity process in North America 

    • Partner with Planning to complete calculations on standardized formats, and achieve clarity of issues and actions needed 

    • COGs End to End Savings Program 

    • Design and implement a new COGS End to End savings program to serve as internal fund to hedge profit delivery despite of factors not foreseen 

    • Lead engagement of all areas to deliver savings targets: Internal manufacturing, External manufacturing, Logistics and warehousing, Procurement, VE, Portfolio simplification 

    • QSC LT team performance: Coordinate team activities 

    • QSC key Communication & Strategy 

  • Coordinate presentations that require cross functional team involvement: Quarterly reviews, MPR 

  • Org Engagement and Communication strategy 

  • E2E Performance Management 

  • Lead KPI selection, target setting and monitoring 

  • Determine QSC Operational model: meetings, agendas, topics, standard decks  

  • Ensure flow of information up, aggregation / decisions & actions down driving agile results 

  • Supply Chain visibility / Supply Digital Agenda 

  • Drive the Automation of KPI tracking 

  • Implement Visualization of performance 

  • Implement reporting automation, key meetings automation to enable team productivity 

  • Lead Closing of gaps vs large main systems (ie. Power BI vs SAP while O9 arrives)           

Why you?

Basic Qualifications:

You should have a high level of learning agility - need to pick things up quickly across all category and functional areas and bring both objective viewpoints and potential solutions to challenges that present themselves. 

Core Competencies: 

  • Bias for Action 

  • Real Accountability 

  • Org Awareness 

  • Passion for Growth 

  • Team Alignment                                                                                

 

Essential 

  • BA in Business Administration 

  • 10 years + of experience in a similar supply chain lead role preferably at a CPG company or related regulated environment, such as OTC or Food.  

  • Thorough understanding of and experience in Supply Chain function areas such as forecasting, inventory control or demand planning, manufacturing, procurement, logistics 

  • Strong analytical skills and attention to detail, ability to assimilate large quantities of data 

  • Strong Supply financial understanding 

  • Demonstrated ability to simultaneously handle multiple assignments and prioritize shifting workloads 

  • Ability to incorporate into analysis and decision-making multiple streams of data: Financials, Operational capability, Supply Strategy, Business objectives  

  • Ability to link Supply financials into operational elements so they can be influenced and improved 

  • Excellent professional verbal, written comm. 

  • Strong, demonstrated networking skills 

 

Preferred Qualifications:

If you have the following characteristics, it would be a plus:

  • Master's in business administration 

Why Haleon?

Our values and expectations are at the heart of everything we do and form an important part of our culture.

These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities:

  • Agile and distributed decision-making – using evidence and applying judgement to balance pace, rigor and risk

  • Managing individual and team performance.

  • Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution.

  • Implementing change initiatives and leading change.

  • Sustaining energy and well-being, building resilience in teams.

  • Continuously looking for opportunities to learn, build skills and share learning both internally and externally.

  • Developing people and building a talent pipeline.

  • Translating strategy into action - a compelling narrative, motivating others, setting objectives and delegation.

  • Building strong relationships and collaboration, managing trusted stakeholder relationships internally and externally.

  • Budgeting and forecasting, commercial and financial acumen.

Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

Haleon is an Equal Opportunity Employer and, in the US, we adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon’s compliance to all federal and state US Transparency requirements.

Accommodation Requests 

If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please contact us by sending an email to HR.AmericasSC-CS@haleon.com. Please include the following in your email: 

  • Use subject line: ‘Haleon Careers: Job Accommodation Request’ 

  • Your Name and contact information 

  • Requisition ID and Job Title you are interested in 

  • Location of Requisition (city/state or province/country) 

  • Description of specific accommodation you are requesting 

  • Resumes, CVs, or other requests outside of accommodation support submitted to this email box will not be accepted.   

Haleon offers a robust Total Reward package that consists of competitive pay and a comprehensive benefits programThis includes a generous 401(k) plan, tuition reimbursement and time off programs including 6 months paid parental leave.  On day one, you are eligible for benefits, including our healthcare programs where the company pays for the majority of your medical coverage for you and your family.  We also offer the opportunity to receive a discretionary bonus based on the achievement of key business performance and other incentive/recognition programs as part of the offering.

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About The Company

Hello. We’re Haleon. A new world-leadingconsumer healthcarecompany. Shaped by all of us. Together, we’re improving everyday health for millions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol,Advil, Voltaren,Theraflu, Otrivin,and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re building together. In anenvironment thatwe’re co-creating. And a culture that’s uniquely ours. Care to join us.

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