Job Description
The OpenShift Support Consultant will provide in-house expertise and hands-on management of the OpenShift environment. This role involves participating in requirements gathering and estimating effort for new enhancements and developments using OpenShift. Responsibilities include managing tickets according to ITIL policies and procedures, and effective communication with customers. The consultant will collaborate with a team of experienced Java developers and other support teams to deliver application support to customers. The role requires strong problem-solving skills and a deep understanding of OpenShift and related technologies.
Must Have:
- Expertise in managing OpenShift environments.
- Participate in requirements gathering and estimating effort.
- Providing in-house expertise and be hands on in the ongoing management of the OpenShift environment
- Participating in requirements gathering and estimating effort for new enhancements and developments utilising OpenShift
- Managing tickets in line with ITIL policies and procedures
- Communication with customers
- Working alongside a team of experienced Java developers as well as other database and infrastructure support teams to deliver application support to customer
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