Job Description
- Lean Six Sigma certification
- 1-3 years of OpEx work experience
- Capture and understand business activities
- Strong analytical and problem-solving skills
- Set process KPIs and analyze data
- Excellent follow up and attention to detail
- Excellent communication skills (written and verbal)
- Bachelor's degree in Management, Engineering, or Applied Sciences
We are Kaizen Gaming
Kaizen Gaming, the team powering Betano, is one of the biggest GameTech companies in the world, operating in 19 markets. We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment.
We are a diverse team of more than 2.700 Kaizeners, from 40+ nationalities spreading across 3 continents.
Our #oneteam is proud to be among the Best Workplaces in Europe and certified Great Place to Work across our offices. Here, there’ll be no average day for you. Ready to Press Play on Potential?
Let's start with the role
As an Operational Excellence Partner, you will join a team that drives Continuous Improvement in the company. Our aim is to enable Kaizen Gaming to scale efficiently and effectively. You will be focusing on OpEx practices such as Process & Teams optimization, KPI design and insights and transformation in our current operating models. You will be part of a pioneering Kaizen team for which sky's the limit.
- Business Process modeling and analysis:
- Collaborate with Subject Matter Experts to achieve end to end process mapping
- Identify inefficiencies/wastes/optimization opportunities
- Lead teams to root cause problem solving
- Create and manage related documentation
- Business Process metrics:
- Define KPIs, in collaboration with the business, to measure and analyze current state
- Design of control dashboards, in collaboration with BI, to control processes and monitor progress
- Optimization/transformation:
- Prioritize and specify improvements
- Run/Support the optimization projects in all of the following ways: Stakeholder management, change management, requirements definition for tools (re)design, etc.
- Collaborate with the Automation team to deliver quick wins using RPA
- Measure KPI impact and calculate expected benefits
- Present project progress and report results directly to Senior members of the Management Team (Heads, Directors, C-levels)
- Be an ambassador of Operational Excellence efforts to better serve our customers (both internal and external)
What you’ll bring
- 1-3 years of hands-on work experience in OpEx methodologies either internally or as a consultant
- Ability to capture and understand activities across business units/departments in a fast paced and changing environment
- Very strong analytical and problem-solving skills
- Experience in setting process KPIs, analyzing data and extracting insights
- Excellent follow up, prioritization and attention to detail skills
- Excellent communication skills (written and verbal, greek and english); comfortable in front of all levels of the organization, as well as external partners
- Bachelor's degree in Management, Engineering, Applied Sciences or related field. A complementary Masters degree
- Acquired Lean Six Sigma certification will be considered a plus
