Operational Quality Manager

As part of our mission to continuously improve GMP culture and performance, this role plays a key part in shaping the customer experience. You will directly influence what products reach our customers’ homes—specifically, what ends up in their bathrooms—by ensuring that the value we promise is delivered at the highest standard.

You’ll be driving process and quality improvements that not only enhance operational efficiency but also elevate the end-to-end customer journey. Your contributions will help us deliver better products, faster, and with greater impact.

As an Operational Quality Manager, your role will be to manage and lead the Operational Quality and quality control to ensure all relevant activities (e.g. Batch review, Batch release and Operational GMP compliance) comply with all GMP and Regulatory requirements.

Build and lead a team and manage their performance through coaching, performance measurement, feedback, and training needs analysis, focusing on developing expertise and teamwork to maximize motivation and engagement.

Key Responsibilities

• Champion Operational Quality compliance and foster a strong Quality Mindset across the site, with a particular focus on production areas. Ensure the facility maintains high GMP standards and remains audit-ready at all times.
• Serve as the Site Deviation Process Owner, ensuring a robust and continuously improving deviation management process is in place.
• Understand the principles of quality control strategy, design effective control plans, and drive their ongoing improvement.
• Establish and monitor ambitious, measurable improvement initiatives and performance metrics across the department, delivering added value to both internal and external customers.

Why join us?

• Attractive salary: Base salary from EUR 3000/month (salary may be increased based on candidate’s experience) + 13th salary + annual bonus up to 16% of gross total income + other benefits.
• Premium benefits: Supplementary pension contribution, interest-free employee loan, and free toothpaste packages – all of which make our offer exceptional.
• Extra days off: 3 vacation days beyond the Labor Code, so you have more time for yourself and your family.
• Health and well-being care: Preventive health care program, rich leisure activities, lunch and dinner from just EUR 0.66, plus a monthly credit for drinks and various snacks.

All benefits can be found below.

About You

We are looking for someone who meets the following requirements:

• University degree in Technical, Chemistry, or associated science
• Minimum 2 years of experience in Operational Quality / Quality Control (experience in food or healthcare industry is an advantage)
• Experience in leading people
• Advanced level of English and Slovak
• Advanced MS Office skills
• Ability to communicate with a wide variety of people at all levels, both within the sites and the company, as well as externally, using appropriate communication skills
• Demonstrated ability to solve problems
• Demonstrated ability to effectively plan work and manage projects
• Experience with continuous improvement and Lean methodology

What we offer:

• Motivating annual bonus Meals on the premises of the plant (employee pays from €0.66 only)
• Transportation allowance
• Contribution to supplementary pension insurance or life insurance
• 2 x annual financial allowance for relaxation
• Extraordinary time off beyond the framework of the Labor Code for important life events (own wedding, birth of a child, first-year student entering school, attending a funeral)
• 3 additional days of vacation beyond the scope of the Labor Code
• 26 weeks of paid leave to support families
• After 2 years of employment in the company, allowance for recreation in accordance with the Labor Code
• 5-10 years of service in the company: additional 1 day of vacation; more than 10 years in the company: additional 2 days of vacation
• Employee interest-free loan (according to established criteria)
• Growing financial reward at each anniversary of 5 years of service
• Severance pay upon retirement beyond the scope of the Labor Code
• Free tea and different types of coffee
• Health care program: benefit plus program
• Employee assistance program: a benefit that helps employees to solve, in which professional help from the psychological, legal, social or financial fields
• Free toothpaste packages from our portfolio
• Rewards for blood donors
• Candidate referral bonus
• Program of free time activities for employees
• Day camp for employees' children during the summer holidays
• Allowance for withdrawal to the Levice district (€1,500) when changing permanent or temporary residence

We look forward to hearing from you!

Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Accommodation Requests

If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific accommodations you are requesting. We’ll provide all reasonable accommodations to support you throughout the recruitment process and treat all information you provide us in confidence.