Operations Specialist

Job Description

We’re looking for an who thrives in fast-paced environments and wants to have a tangible impact across both Operations and Product functions. In this role you’ll be owning operational processes, driving efficiencies, and helping ensure our apps and systems scale reliably and compliantly.

This is a high-autonomy, hands-on role, where execution meets systems thinking. You’ll partner closely with cross-functional teams to maintain seamless operations, supporting app store management, administering systems, and contributing to the overall efficiency and compliance of our business.

What will you be doing at Miniclip?

• Own key day-to-day operations across the business, including app store management (Apple, Google Play, Amazon), internal tool administration, permissions management, platform policy updates, and compliance documentation.
• Coordinate and drive small to mid-sized initiatives end-to-end: track progress, engage stakeholders, ensuring timely, high-quality delivery without the need for constant managerial oversight.
• Monitor and support rollout of operational improvements, working across studios and teams to increase process efficiency and reliability.
• Collaborate with Legal to ensure our product portfolio remains compliant with applicable regulations.
• Maintain internal documentation for tools, processes, and compliance standards.
• Handle urgent or ad-hoc operational needs with speed, sound judgment, and autonomy.

What are we looking for?

We’re looking for an individual who combines strong operational execution with initiative. The ideal candidate will bring:

• Experience in the mobile or app publishing space, with a sound understanding of its operational and technical demands.
• Proficiency in managing App Store platforms and navigating their respective consoles.
• Demonstrated project coordination skills, including stakeholder communication and timeline tracking.
• A proactive mindset, with the ability to identify needs and act without waiting for instruction.
• Operational process understanding, and a knack for spotting inefficiencies or gaps.
• Attention to detail and high standards in task execution.
• Ability to work effectively with internal and external partners.
• Strong command of Office 365 and Google Workspace tools, including Docs and Spreadsheets.
• Experience with Jira, Confluence, or equivalent task-tracking systems.
• High degree of organisation, accountability, and personal ownership over work.

About Miniclip

Miniclip is a global leader in games and one of the world's biggest developers and publishers of mobile games, with a mission of unleashing the gamer in everyone. It distributes highly engaging games to a global audience of over 450 million monthly and 70 million daily active users across mobile, PC, console, social, and online platforms. Operating in 15 countries, Miniclip develops and launches games in multiple categories across its 22 studios.

Founded in 2001 with an internationally recognised brand name, Miniclip has successfully grown a global audience across 195 countries and six continents. It has a unique understanding of the games space, developing and distributing a strong portfolio of over 60 high-quality mobile games globally.

To date, Miniclip’s studios and companies have generated more than 10.5 billion downloads, including the following games: 8 Ball Pool, Subway Surfers, Golf Battle, Football Strike, Carrom Pool, OSM - Online Soccer Manager™, Football Rivals , Pure Sniper , Puzzle Page™, Head Ball 2, Motorsport Manager, Darts of Fury, Ultimate Golf, Mini Football, Triple Match 3D™, Agar.io, PowerWash Simulator, Suduko.com™, and We Are Warriors™.

For more information, visit https://miniclip.com/