Operations Specialist - Web3 Wallet
6 Months ago • 3-5 Years
Operations
Job Description
Binance is seeking an Operations Specialist for its Web3 Wallet. The role involves coordinating with internal and external stakeholders to meet KPIs, assisting the team lead in implementing workflows and improving efficiency, and monitoring all project stages to ensure targets are met within timelines. The specialist will also monitor and resolve wallet issues, investigate business demands to provide solutions, analyze user issues, and propose resolutions. The position requires the ability to perform ad-hoc tasks and requires bilingual English/Mandarin skills for coordination with overseas partners.
Good To Have:
- Coordinate with stakeholders to achieve KPIs
- Assist team lead with workflow implementation
- Monitor project life cycle and team targets
- Resolve wallet issues
- Investigate business demands and provide solutions
- Analyze user issues and propose solutions
Must Have:
- 3-5 years of experience in Web3 and finance industries
- Good understanding of DEX Liquidity Strategy
- Experienced with Trading Campaigns
- Great logical thinking and communication skills
- Self-driven and quick learner
- Sense of responsibility and strong capability
- Bilingual English/Mandarin required
Perks:
- Shape the future with the world’s leading blockchain ecosystem
- Collaborate with world-class talent
- Tackle unique projects with autonomy
- Work in an innovative environment
- Results-driven workplace with career growth
- Continuous learning opportunities
- Competitive salary and benefits
- Work-from-home arrangement
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.
Responsibilities
- Coordinate with internal and external stakeholders to achieve given KPI
- Assist the team lead to implement structured workflow, guidelines and improve team efficiency
- Monitor and control all stages of the project life cycle and ensure that team’s project targets are met within the project timeline
- Monitor and resolve wallet issues by coordinating with internal and external stakeholders
- Investigate business demands and provide overall solutions and implementation
- Analysis of issues faced by users and propose solutions
- Responsible for other ad-hoc tasks
Requirements
- 3-5 years of experience in Web3 and finance industries
- Good understanding of DEX Liquidity Strategy
- Experienced with Trading Campaigns
- Great logical thinking ability, communication skills, self-driven and quick-learner
- Have a sense of responsibility, self-motivation and a strong capability
- Bilingual English/Mandarin is required to be able to coordinate with overseas partners and stakeholders
Why Binance
• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
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